We are R&J Flooring Supply, a floor covering material distributor based in Sutton, MA, with a growing presence in the New England region. We pride ourselves on providing high-quality flooring products and exceptional customer service. As a company, we are committed to ensuring that our customers receive the best service from the moment they place an order to the delivery of their products.
Job Description:
We are looking for a Customer Service Specialist to join our team, focused on managing orders and providing timely updates to customers on the status of their orders. No prior experience is required—we will provide full training. The ideal candidate must have:
Excellent communication skills to promptly respond to customer inquiries
A customer-focused attitude and a willingness to learn
Responsibilities:
Take and process customer orders
Provide follow-up updates to customers regarding their orders
Respond to customer questions and concerns in a timely manner
Collaborate with internal teams to ensure accurate and efficient order fulfillment
If you're enthusiastic about customer care and eager to learn, we would love to hear from you!
