Account Manager

Position SummaryThe Account Manager is responsible for driving sales growth across Illinois, Michigan, Wisconsin, and Minnesota, with a primary focus on Reference Materials and Analytical Standards.You’ll manage Commercial accounts and Strategic site-level customers across the Pharma, Biotech, and Environmental markets. The role focuses on building strong customer relationships, identifying new business opportunities, growing existing accounts, and delivering an excellent customer experience.Key ResponsibilitiesManage and grow assigned accounts across Illinois, Michigan, Wisconsin, and Minnesota, meeting or exceeding sales targets.Build strong customer relationships and identify new opportunities through prospecting, lead qualification, cross-selling, and upselling.Develop territory and account plans that support customer retention and sustainable revenue growth.Manage the full sales cycle, from opportunity development and quotations through follow-up and close.Partner with Strategic Account Managers, Sales Managers, Marketing, Quoting Specialists, and other internal teams to support customer needs.Engage customers through phone, email, virtual meetings, in-person visits, exhibitions, seminars, and other industry events.Maintain accurate customer, opportunity, pipeline, quotation, and forecast information in the CRM.Develop strong knowledge of LGC Standards' products, applications, value propositions, end markets, and competitive landscape.Monitor pipeline health, sales activity, opportunity progression, and forecast accuracy to support territory performance.Share customer and market insights internally to help improve the customer experience and identify opportunities for growth.Travel to customer sites and industry events as required.Follow all applicable company policies, commercial processes, CRM requirements, and customer-site procedures.Candidate must live in territory: Illinois, Michigan, Wisconsin, and Minnesota