Bachelor?s degree in information technology, business administration, or a related field or equivalent experience
Preferred Qualifications ?
2 years of experience as a Business Analyst or in a similar role
2 years of experience with application testing methodologies and tools
Knowledge of office productivity tools (e.g., the Microsoft Office suite)
Knowledge of communication and collaboration tools (e.g., Microsoft Outlook, SharePoint, Teams and TFS)
Knowledge of business analysis tools and techniques (e.g., business process model notation, Microsoft Visio and Excel, and prototyping tools)
Job Summary The Business Analyst plays a key role in analyzing enterprise and stakeholder needs as well as designing and delivering solutions that meet those needs. This team member discovers, synthesizes and analyzes information from a variety of sources (such as technology, documentation, processes and teams within the enterprise) to ensure solutions are meeting the needs of the enterprise as well as the stakeholders. They must understand the enterprise?s goals, analyze needs and underlying issue root causes, define requirements, propose solutions, devise strategies, collaborate with others and drive change.
Understand business problems, find opportunities and offer solutions to stakeholders for process and/or technology enhancements
Document business and technology processes and requirements
Write and execute software test plans (a document that details software testing objectives and scope as well as the tasks involved)
Define system scope and objectives based on user needs, downstream effects and industry requirements
Troubleshoot and recreate system problems, bugs, etc.
Follow and implement change management practices for a process and/or technology solution
Determine if end user training is necessary and provide supporting materials for that training
Conduct user acceptance testing to ensure the provided solution is solving the business problem
Work with IT or business partners to resolve production issues that may arise
Who We Are Rock Central is a Detroit-based?professional services company obsessed with delivering innovative, effective solutions to meet the diverse needs of our clients. From legal and finance to technology and public relations, our?expertise spans from executive consulting all the way to tactical implementation. We thrive at the intersection of people, process and technology?and empower our partners to unleash the maximum potential of their business through unmatched partnership?and the entrepreneurial spirit of a startup. From the smallest venture to the largest enterprises, we believe having an impact is never a questionit?s part of our DNA.
Disclaimer This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.