Bachelor?s degree in a field related to computer science or information technology or equivalent experience
3 years of experience in workstation or server administration
1 year of experience in systems engineering
Preferred Qualifications ?
Bachelor's degree in computer science/related field or equivalent work experience
3 years managing Windows Server Environment
SCCM (MEM) Experience
AD Multi-site environment experience
2 years of Active Directory Enterprise environment experience
2 years of Microsoft Clustering Enterprise environment experience
Third-level customer service support experience
Excellent communication and problem-solving skills
Quickly analyze and resolve issues with the ability to adapt and execute quickly to meet our clients? needs in a rapidly changing business environment
Job Summary As a Systems Engineer, you will be working with a team of highly skilled and dedicated systems engineers who strive to provide a seamless and technologically advanced desktop experience to our partners. You will be involved with developing, implementing and supporting solutions across multiple business processes, turning complex business problems into opportunities.?This role is 80% hands-on and 20% strategic.
Manage tools and systems such as: SCCM (MEM), VDI, file servers, Remote Desktop session hosts and performance monitoring
Manage/support Windows Server environment
Create automation solutions utilizing modern scripting and programming languages (PowerShell, C#, etc)
Troubleshoot advanced operating systems and application issues and provide administration and support on Windows servers
Understand and identify business processes and opportunities for value creation within technology
Install, support and configure software applications
Collaborate with developers and clients to develop solutions using Windows Server technology
Provide tier 3 support for Help Desk team members
Administer server backup and recovery
Participate in an on-call rotation
Partner with the Operations team to develop and support?new technologies
Who We?Are? Rock Central is a Detroit-based?professional services company obsessed with delivering innovative, effective solutions to meet the diverse needs of our clients. From legal and finance to technology and public relations, our?expertise spans from executive consulting all the way to tactical implementation. We thrive at the intersection of people, process and technology?and empower our partners to unleash the maximum potential of their business through unmatched partnership?and the entrepreneurial spirit of a startup. From the smallest venture to the largest enterprises, we believe having an impact is never a questionit?s part of our DNA.
Disclaimer This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.