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Job Responsibilities
As a Manager in Training, you will participate in the company's Manager Training Program. You will be providing work direction to team members in order to ensure that our valued customers receive superior customer service. You will learn how to resolve customer concerns. You will learn how to create effective team member schedules and manage inventory. You will greet our valued customers, answer questions and provide assistance in the store and at the pumps. You will promote and maintain a clean and organized store appearance inside and out. You will handle cash and credit card payments for fuel, merchandise, food, beverages and lottery tickets, and prepare bank deposits. You will work at various store locations to gain experience in different retail settings with varying equipment systems. You will work in a team environment where Associates and Managers work together to provide the best customer service in the industry.
Requirements
The ability to learn complex tasks, lead various teams, and provide great customer service with a smile are the most important qualifications for this role. You must have good communication skills and be able to lead the Customer Service team at each location where you are working. You must have experience using a computer and good basic math skills. You must be able to work in a team environment. You must be available to work at multiple locations within a region, work different shifts, including evenings, weekends, and holidays and be able to adjust your shift to coordinate with the Store Managers and Area Manager. You must have a high school diploma or GED. Progress toward or completion of a Bachelor's degree in a relevant field is preferred. You must have at least one year of related retail experience. You must have reliable transportation and you must maintain automotive liability insurance during the course of employment. You must be able to stand, bend, and reach during your shift, and occasionally lift up to 50 pounds. You must maintain a safe environment for all customers and employees. You must adhere to and train employees on all applicable laws related to the sale of age restricted products.
You will be required to learn all aspects of the Store Manager position and must demonstrate successful completion of specific competencies during the training period before promotion to Store Manager will be considered.
