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Description:The Order Entry/Customer Service Pharmacy Technician is responsible for order entry and triage. They pick up calls incoming calls and direct appropriately. They will also talk with LTC Facilities, pharmacists, nurses and physicians. They take in drug orders via faxes and other forms. They also answer questions on meds. For Triage they are taking in faxes and looking at the patients profile and then deciding whether it makes sense to place the order. They will prep the document by highlighting the pertinent information on the form (via computer) and send it to order entry where they make the orders. They take about 15-30 calls per day. They also call on all new admissions to the LTC facilities. Also if there is an issue on an order they will need to figure out what went wrong by looking back at the order and then understanding how the Automatic Dispensing Unit works. When they are responsible for order entry, they enter medication orders at about 40-45 per hour. This is a straight forward and repetitive role.Additional Skills & Qualifications:Must haves:
Registered pharmacy technician with the state of MN (national certification does not count, they have to be registered with MN)
6+ months of pharmacy experience in a retail (CVS, Walgreens, etc.) or LTC (order entry/triage side) setting
Experience in retail should include typing orders and knowledge of SIG codes
About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
