Customer Service Representative - Bloomington (Bloomington)

Customer Service Representative - Bloomington (Bloomington)

09 May 2019

Customer Service Representative - Bloomington (Bloomington)

Vacancy expired!

One of Aerotek's healthcare clients is looking for qualified individuals to join their team. Candidates will be considered for a position as a Customer Service Representative within a healthcare organization.

The Customer Service Representative will be handling inbound calls for Long Term Care Insurance. A representative can expect to receive calls regarding, but not limited to, the following:

- Claims questions regarding their policy

- Hospital discharge calls

- Prior Authorization calls

- Transferring calls to the nurse if a customer needs further clarification

Representatives will take anywhere from 30-50 calls per day. The client is looking for individuals who can work in a fast-paced environment without sacrificing quality.

Requirements:

- At least one year of experience in Customer Service within an office setting

- At least one year of Prior Authorization experience

- Ability to type 35 WPM

- GED or High School Diploma required (must be able to provide proof)

- EPIC experience is preferred

Information about the opportunity:

- On the bus line

- Near the Mall of America, many amenities nearby

- $16/hour

- M-F, 7:30am-3:30pm

- Contract-to-hire

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