You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.At UnitedHealthcare , we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us and start doing your life’s best work. SMThe Claims Clerk is responsible for providing support to the Claims Investigation team in reviewing, researching, following up and processing claims.This position is full-time, Monday - Friday. Employees are required to work during our normal business hours of 8:00am - 5:00pm CST. It may be necessary, given the business need, to work occasional overtime.We offer on-the-job training. The hours during training will be 8:00am - 5:00pm CST, Monday - Friday.All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.Primary Responsibilities:
Conduct data entry and follow up on necessary to assist Claims Investigators.
Consistently meet established productivity, schedule adherence, and quality standards.
Identify more complicated claims and refer them to Claims investigator or Supervisor.
Work claims files to ensure the appropriate eligibility and provider records are matched to the claim.
Updates and maintains claims Workbench database.
Other duties as assigned.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High School Diploma / GED OR equivalent work experience.
Must be 18 years of age OR older.
1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties.
Experience with computers and Windows PC applications, which includes the ability to learn new and complex computer system applications.
Experience with Microsoft Office Teams, Outlook and Excel.
Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product.
Ability to work Monday - Friday, during our normal business hours of 8:00am - 5:00pm CST, including the flexibility to work occasional overtime based on the business need.
Preferred Qualifications:
2+ years of data entry experience.
1+ years of experience working with medical claims.
Experience communicating with customers on the phone / Telephone skills.
Basic understanding of healthcare claims including ICD-10 and CPT codes.
Ability to type 60+ words per minute.
Telecommuting Requirements:
Ability to keep all company sensitive documents secure (if applicable).
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
Soft Skills:
Excellent Verbal and written communication skills.
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only: The hourly range for this is $16.00 - $23.94 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .#RPO
