Mediacom Communications Corporation
MEDIACOM, a leading provider of cable and telecommunications services, has excellent career opportunities for qualified, self-motivated individuals who want to join the fastest growing cable telecommunications operation in the U.S. We are currently seeking candidates for the following position working out of our Hutchinson, MN office.
Broadband QC / Field Auditor
General Responsibilities: Inspects and audits all CATV equipment in assigned areas in support of the system quality, integrity and accountability. Review company records and equipment to determine the possibility of illegal activity. Collect equipment and unpaid balances from customers. Investigate leads involving illegal activities related to cable service.
Specific Responsibilities: Compare subscriber services, and tag numbers to company record and returned units to verify accurate data. Identify discrepancies between company records, actual installs and physical equipment. Determine the legitimacy of each and identify altered or unauthorized equipment. Inspect and maintain complete and accurate audit reports of install/service work performed in our subscribers homes and ensure any corrective measures are complete. Installs traps and security equipment on subscriber drops and terminate all unused tap ports and locks pedestals. Compiles accurate data in regards to homes passed. Coordinate with company technicians and law enforcement agencies to locate and secure unauthorized converters. Identifies, reports and corrects unmarked or mismarked cable drops. Collect unauthorized equipment Manipulates connectors, fasteners and wire and uses hand tools. Must be able to climb poles and ladders and lift up to 70lbs. Perform other related duties and tasks as assigned or as become evident.
High School Diploma or equivalent. 1 year CATV installation background (preferred, but not required). Ability to communicate effectively with subscribers to promote retention and payment of services as appropriate. Valid driver's license; satisfactory driving record. Effective written and verbal communication skills Ability to work alone without supervision. Must be willing to travel.
Company tools, equipment, and vehicle all provided. Company paid training provided once hired.
At MEDIACOM, we understand how valuable our employees are to the success of our business. We are proud to reward them with a competitive wage and excellent benefit package, which includes medical plan, dental, life, disability, 401k and discounted services.
To become a part of our exciting and growing company, apply online at: http://www.mediacomcable.com/careers
Visit our website at www.mediacomcable.com
Mediacom Communications EOE/AA; we consider applications without regard to race, color, religion, sex, national origin, disability or vet status.