About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleThe Director, Chief of Staff for the SVP, Commercial Excellence will be a motivated and adaptable individual who will ensure the Senior Executive can execute against defined priorities. This individual will help the SVP. identify the areas where they must direct their focus and help streamline activities. The Chief of Staff also partners closely with the Executive Assistant to strategically manage the leader’s time and help determine fit with the priorities. This role is critical to the systematic operating function of the Lumen Commercial Excellence leadership team as we transform our business.The Main Responsibilities
Critical advisor to the SVP of Commerical Excellence and subsequent leadership team in progressing key objectives and identifying and solving challenges
Partner with cross functional leadership teams on the creation of the annual strategy & plan. Develop the organization goals, KPIs and success metrics. Maintain and keep strategy presentations up to date.
Develop and refine rhythm of business to ensure visibility by consistent monitoring of the business objectives, including all key leading indicators from a financial and operational perspective
Manage annual budget.
Define and execute direct and extended staff meeting agendas. This includes cadence of town halls, management meetings, 1 on 1 reviews, and operation reviews.
Ensure executive is thoroughly prepared for all external and large internal meetings; manage necessary prep calls, ensure prep information is consolidated into a digestible format, etc.
Develop key messages and create presentations on behalf of senior executive by representing and communicating the priorities of leadership across the entire Lumen organization
Partner with HR on people planning (work force planning, location strategy, org structure management, and people metrics)
Lead DIB and Culture initiatives for the organization.
Manage and drive critical cross-functional initiatives including CEO Change Imperatives and Stop List
Provide oversight of, and creation of, linkages for cross-functional projects, initiatives, and efforts across the senior leadership team
Other duties as assigned
What We Look For in a Candidate
Proven track record of success in an operational role where executive priorities are translated into actionable plans that can be tracked.
Executive presence and excellent communication skills
Ability to navigate complex stakeholder management situations
Attention to detail across a broad range of contexts and topics
Advanced Powerpoint, Excel and Word skills
Experience with multiple areas of finance, business transformation and/or management consulting is a plus
The ideal candidate will have 5+ years’ experience in a similar role with a Bachelor’s degree.
CompensationThe starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.Location Based Pay Ranges$128310 - $171080 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.$135060 - $180080 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.$141820 - $189090 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.$148570 - $198090 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.Requisition #: 333111Background ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.Salary RangeSalary Min :128310Salary Max :198090This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.Application Deadline05/03/2024
