1st Shift: Monday-Friday 9:00am-5:00pmJob Description:Returns SupervisorLocation: Olive Branch, MSMay also require working modified or extended hours and/or Sat/Sun overtime, as determined by business need.INNOVATE without boundaries! At Milwaukee Tool, we firmly believe that our People and our Culture are the secrets to our success.Behind our doors, you'll be empowered every day to own it, drive it, and do what it takes to support the most significant breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.Your Role on Our Team:Reverse Logistics is responsible for receiving Milwaukee Tool product returns from multiple sources, providing customers appropriate credits, and processing the returned products into various channels for re-use.The Supervisor-RGA leads a team of production/support/inventory workers executing that work.A successful operation includes:
Process accuracy and efficiency
Inventory control and accuracy
Metrics driven operations and decision-making
Continuous improvement environment and activities
Hiring and development of team leads and hourly employees
You’ll be DISRUPTIVE through these duties and responsibilities:Production/Inventory Management
Day to day leadership of the teams that support production, manage inventory, physically and systematically receive products, credit customers, sort, convert, repack, and disposition products, and route them to the appropriate outlets.
Manage day to day safety, team communications, attendance, timekeeping, work assignments, discipline, etc.
Understand incoming demand, shop capacity, and constraints to delivering required throughput.
Set, achieve, and meet daily/weekly/monthly/annual goals for throughput, quality, accuracy, timeliness, and other key metrics.
Lead Inventory Management and partner with other Inventory and Finance resources to
Maintain healthy and accurate inventory levels through process control and cycle counts.
Monitor inventory transactions.
Identify the root cause of each material inventory variance and resolve.
Own all metrics in area and report out health of department as needed with knowledge/expertise with mitigation plans for any failing metrics.
Drive operational excellence through recognized best practices combined with a continuous improvement discipline.
Build a staffing plan with sufficient depth and cross-training to support rapid growth in both capacity and capabilities.
Collaborate with leadership and Human Resources to hire, onboard, and train new employees.
Ability to assist in operation when needed.
Auditing of dispositions and internal processes.
Participate in continuous improvement initiatives
Drives safety and culture and holds team members accountable for compliance including but not limited to adhering to safety incident reporting/protocols.
Quality
Help identify root causes and implement corrective and preventive actions.
Safety
Build and maintain an employee-driven safety culture.
Integrate safety into the overall plant 5S regimen.
Cost management
Help leadership balance production and capacity needs with cost of business through overtime management, capacity planning, and any other measures as needed.
Identify and execute efficiency and other cost savings opportunities.
Culture, Environment, & Team LeadershipEmpowered Leader:
Leads a team to effectively and efficiently manage the day-to-day operations and activities of facilities and programs in an assigned area.
Solicits feedback from Team Leads related to performance and takes corrective action when needed.
Leads in the recruitment, hiring, promoting, and terminating processes as needed.
Works with manager to ensure appropriate staffing levels.
Sets schedules according to workload.
Serves as a back-up in the absence of the Manager.
Candid:
Fosters a high degree of morale among associates, including providing feedback, recognition, and rewards.
Conducts or delegates shift start-up meetings; communicates information related to culture, safety, production, accuracy, recognition, and facility/HR updates to keep team members informed.
Leads the performance review process and enters ratings in Workday.
Speed, Agility, Urgency:
Provides timely, ongoing communication ensuring the appropriate dissemination of information to team leads and associates within the area.
Responsible for creating overall shift schedules and serving as back up for the Manager.
Final payroll approver in Kronos
Always Improving:
Identifies measures that can improve various warehouse processes without the additional financial burden.
Develops all employees to become a valuable part of the team to ensure their skills are at par with warehouse standards and regulations.
Responsible for identifying and growing future team leaders within Milwaukee Tool
Provides formal and informal feedback on an ongoing basis and leads the annual performance evaluation process to identify and develop talent.
Recommends employee corrective actions including recommendations for termination.
Obsessed:
Establishes operational strategy and related activities to facilitate consistent area goal achievement.
Maintains and enforces a clean and safe working environment.
The TOOLS you’ll bring with you:
Unwavering focus on safety
Leadership experience and potential for future growth, able to coach on performance issues and discipline as necessary.
Results-focused, takes ownership of team success.
Strategically minded, able to assess team's needs and delegate effectively to exceed objectives.
Exceptional communication skills, candid, able to delegate and manage the team successfully around multiple projects and priorities.
Able to problem-solve quickly and execute solutions effectively.
Has a development mindset, develops team for growth and is coachable. Continues to focus on their growth in the role to improve their skills.
Exemplifies our Culture
Education and Experience Requirements:
Bachelor’s degree in Business Operations, Supply Chain Management, Engineering, OR equivalent work experience in Reverse Logistics or Inventory Control
3-5 years’ experience leading teams, including basic personnel practices
(INTERNAL CANDIDATES: Must have min. 3-5 years of Lead II or higher prior experience)
Be able to work in a fast-paced environment.
Must have strong communication skills, written and verbal.
Basic knowledge of WMS systems
Able to react to change effectively, handle other tasks and shifts as assigned
Proficient computer skills/experience in Microsoft Office
Other TOOLS we prefer you to have:
Demonstrated success in inventory accuracy, control, and accountability.
Demonstrated experience identifying and implementing continuous improvement projects (5S, Lean, SixSigma, Kaizen, etc.)
Demonstrated computer literacy, including:
PowerBI or similar reporting experience is desired.
Familiarity with large-scale operating systems is desired.
AX, High Jump, and/or WorkDay experience is strongly desired.
We provide these great perks and benefits:
Robust health, dental and vision insurance plans
Generous 401 (K) savings plan
Education assistance
On-site wellness, fitness center, food, and coffee service
And many more, check out our benefits site HERE (https://www.milwaukeetool.jobs/Benefits) .
Milwaukee Electric Tool Corporation (“Milwaukee Tool”) is an equal opportunity and affirmative action employer seeking to employ and advance in employment qualified persons without discrimination and to not allow harassment of any employee or applicant because of race, ethnicity, color, religion, sex, sexual orientation, gender identity, genetic characteristics, physical or mental disability, national origin, age, status as a protected veteran, and any other status protected by local, state, or federal law.Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledWe endeavor to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call 443-391-1542. This number is only for technical accessibility issues, not general employment or job posting inquiries.
