Patient Access Specialist (2 positions!)Full-timeFrom $15.51 + DOE for experienced applicantsExcellent benefits package!Candidate review begins 10/2/2024 - position open until filledPosition Summary:Under the general direction of the Patient Access Manager, the Patient Access Specialist (PAS) works in various areas of the clinic performing clerical duties necessary to prepare patients for a visit. The PAS will answer phones, check patients in and out, verify patient income, arrange for payment, and make appointments and reappointments when necessary. PAS greets patients, prepares medical charts, gathers third-party payment information, collects and records payments at the time of service, and handles various forms of data with exceptional accuracy. The PAS answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers. The Patient Access Specialist is also responsible to verify insurance coverage, sliding-fee eligibility, and assist with system used for providing appointment reminders to patients. Position Requirements:Education: High School diploma or equivalent required; some higher education preferred.Experience: Two years prior experience in an office or high-volume customer service setting required.One-year prior health care office experience strongly preferred.Prior experience with Epic preferred.Physical Demands/Working Conditions: General office/clinic conditions are pleasant; good, clean working conditions where accident and hazards are negligible. Clear diction and acute hearing are necessary for effective communication with the staff and public. Work is scheduled and performed during clinic hours of M-F 8am-7pm and Sat-Sun 8-5. Schedules may require an occasional rotating weekend according to the needs of the clinic. Hourly differential of $2.50 is paid for hours worked on weekends. Work in varying degrees of temperature (heated or air conditioned). Work under extreme pressures. With or without accommodation, position generally requires sitting for approximately 4-6 hours per day and walking for 2 hours per day, light to moderate work with 20 pounds maximum weight to lift and carry, reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Healthcare Facilities Divsion / Montana Chemical Dependency Center. The Operations Specialty oversees non-clinical facility functions and operations, includes, coordinating the facility lessor regarding all necessary property management issues, develops and implements activities to correct facility deficiencies, develops and conducts training for facility employees in all facets of functional facility, chairs the Safety committee and coordinates with Safety Officer regarding safety practices; oversees supply and billing tasks, updates and maintains the Incident Report database to track injuries of patients, staff and visitors. Why Join DPHHS Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. TheState of Montana\'s comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience. Qualifications for this Career Opportunity Ability to work cooperatively and protect patients’ rights and confidentiality. Knowledge of emergency response procedures and experience with plan development and implantation. Ability to coordinate and present training. Meet minimum qualifications: o One to two years job related experience with facility operations occupational safety and building maintenance. o Other equivalent combinations of related education and experience may be considered on a case-by-case basis. o CPR/AED/First Aid Instructor highly preferred. How to Apply To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the \"relevant document\" box to ensure your attachments are uploaded correctly to your application for this position. Cover Letter Resume References Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below. Additional Information This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy. Title: Operations Specialist Location: Butte Requisition ID: 24142511
