OverviewHow You'll Make an ImpactThe Senior Project Coordinator is responsible for leading the overall service effort and day-to-day management of assigned low to mid-profile accounts. You will oversee and assure quality control on all phases of production. You’ll also play a key role in monitoring job progress to ensure the meeting of clients’ expectations and goals. You will work directly with an Account Director or Senior Account Director to support the client/clients. You will also work with internal departments and stakeholders throughout the execution of the campaign production. You will develop your project management, hands-on production, and behind the scenes marketing campaign processing skills.What You'll Achieve
Play a key role in the execution of Direct Mail marketing campaigns from start to finish
Help create quotes, set up jobs in Printstream, create production schedules, and assist with the billing process
Work closely with Senior team members to determine client recommendations and solutions
Provide in-depth follow-up, including checks mail reports, participation in production meeting to ensure job is on schedule, going one step further if job is mailing at night or on the week-end to confirm on-time delivery
Check (pre-flight) art files before sending to printer, compare quote to artwork, check for web gap, missing fonts, postal regulations, mailability
Review hourly samples and printing proofs for accuracy
Develop mailing instructions for complex program
Uses good judgment in all assigned client communications
Assist with client meetings
Oversee the implementation of accounts
Write complex detailed data processing instructions, review data processing work for accuracy
Assume responsibility for successfully executing assigned client specific projects/tasks based on direction from manager/director
Other duties as assigned
Who You Are
What you’ll bring with you:
Bachelor’s degree or equivalent combination of experience and college level coursework in related area (marketing, communications, advertising)
5 + yrs relevant experience in Account Service and/or Direct Marketing industry preferred
Knowledge of laser print, data processing, lettershop and postal regulations
Strong interpersonal, written, verbal communication and presentation skills
Strong listening, interpretation and dictation skills
Strong Microsoft Office applications (MS Word, Excel)
Ability to travel as required
Work involves frequent sitting, standing, light lifting (up to 25 lbs)
Why you might stand out from other talent:
Ability to work effectively in a cross functional dynamic team environment
Ability to meet deadlines while balancing multiple priorities
Attention to detail, prooing, problem prevention, identification and solution
Additional InformationWhen You Join Us, We’ll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
Act with integrity. We are transparent and have the courage to do the right thing.
Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
Innovate with purpose. We shape the market with big ideas that drive big outcomes.
Respect all voices. We embrace differences and foster a culture of connection and belonging.
Empower with accountability. We trust each other to own and deliver on common goals.
Because You MatterAs an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
Time to Recharge: Flexible time off (FTO), 14 paid holidays
Time to Recover: Paid sick time
Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon benefits are subject to eligibility requirements and other terms.Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
