Order Coordinator About the OrganizationCogent is a growing, Midwest company that provides creative and innovative fluid processing solutions. We are committed to serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets. Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity Pump Rental and Water Technology Group. Cogent is 100% Employee Owned, our people make the difference, our shared values define us as a team and bring our vision to life. Together, our employee-owners help build healthy and prosperous communities through creatively engineered solutions for our customers. DescriptionAre you looking for a great company with great people, a place you can retire from someday? If a position where you can directly impact the success of an organization and share in that success as anEmployee Ownersounds like a refreshing opportunity, then check us out. Together we build our future!Cogent is currently seeking anOrder Coordinatorfor our Fenton, Missouri location. The ideal candidate will have an Associate’s Degree (minimum) along with previous experience in a customer service/order coordination/scheduling position. We are passionate about helping customers and the communities where we live and work and pride ourselves on being respected, innovative leaders in our industry.What we value:
Intelligent, entrepreneurial, and industrious individuals looking to apply themselves creatively
Individuals who are comfortable speaking up, sharing ideas, and driving change
Energetic teammates looking for more than just a job to pay the bills
Passionate individuals who naturally do more than is asked
Typical duties of Inside Order Coordinator may include:
Reviews orders for accuracy and completion. Clarifies invalid and unclear order requirements with sales staff
Enters all sales orders from Application Engineers into our ERP system
Places orders with vendors to purchase customer orders
Computes prices, shipping costs and any appropriate discounts
Handles inbound calls from customers, vendors and sales personnel
Provides sales quotes for parts to customers from vendor provided resources
Determines appropriate timing of orders to ensure timely delivery and cost savings
Verifies and updates customer information
Checks customer account for credit and outstanding payments
Informs customer and/or salesmen of shipping date and any possible delays
Accurately prepares invoices in our billing system
Electronically files copies of all orders received
Adheres to productivity standards to ensure all orders are handled in a timely and efficient manner
Customer Service is KEY; you will have contact with customers on a daily basis
PositionOrder Coordinator Position RequirementsQualified candidates will have the following knowledge, skills and abilities:
Must be proficient in MS Office Word, Excel and Google Drive and Gmail
Must be a high paced self-motivator who promotes teamwork among co-workers
Must be able to multi-task such as simultaneously using telephone and computer skills
Must have a general knowledge of basic mathematical computations
Must have the ability to sit for extended periods while typing and reading on the computer
Experience using Epicor Prophet 21 or similar ERP software programs preferred
Experience using Salesforce or similar CRM preferred
Who we are:Cogent is a growing, Midwest company that provides creative and innovative fluid processing solutions. We are committed to serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets. Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group. Our people make the difference, our shared values define us as a team and bring our vision to life. Together, our employee-owners help build healthy and prosperous communities through creatively engineered solutions for our customers.What we offer above and beyond competitive pay:
Employee Ownership Stock (ESOP)
401(k) with matching
Profit Sharing Plan
Health, Dental, Vision and Life insurance
Generous PTO and Holidays
And much more!
We value a great attitude and hard work and in return provide competitive wages,employee ownership, benefits, training and career growth opportunities. To begin a rewarding career with Cogent, apply today at cogentcompanies.com/careers/EOE StatementCogent, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Exempt/Non-ExemptNon-Exempt Full-Time/Part-TimeFull-Time LocationFenton (Cogent) CategoryCustomer Service DivisionCogent, Inc. This position is currently accepting applications.