Description We are seeking a Collections associate to join our clients team located in Kansas City, Kansas. This role is pivotal in supporting their credit department, with a focus on managing past due accounts receivables and ensuring accurate credit information processing. This position offers a long-term contract to hire employment opportunity, providing you the chance to contribute to a dynamic industry.Responsibilities: Utilize customer portals to gather and resolve payment issues Contact customers via phone and email to address invoice issues and collect funds Record accounts payable contacts and collections notes within collection software Conduct research on open cash items and credit memos for resolution Initiate credit file update with existing customers by requesting updated credit application financial statements Monitor credit inbox and respond to inquiries Contact new customers via email and/or phone to verify bank and trade information is complete Process credit information via various communication channels Order a DNBi Credit Risk Monitor Seafax and FD on customer Compile credit file and send to credit analyst manager director for review and decision Update collection software and accounting software with updated credit decision Complete credit reference requests Assist in reconciling open cash and credit memo items Assist in maintaining customer files within content server.Requirements Proficiency in Customer Service Knowledge of Accounts Payable (AP) Experience in Payment Processing Ability to conduct Research Strong emphasis on Quality Familiarity with Cash Activity Ability to Review and analyze data Knowledge of 'About Time' software Experience working with Vendors Understanding of Collection Processes Fluency in English Language Knowledge of Credit procedures Ability to analyze Financial Statements and Financial Notes Understanding of Funds management and Cost Analysis Proficiency in Accounting Software Systems Ability to use Fax machines Experience with Credit Memo processing Familiarity with various Portals Experience in Credit Application procedures Knowledge of Credit Risk Management Experience in Credit Department operations Ability to handle Invoice Issues Ability to make Credit Decisions. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
