Bilingual/Career Navigator{#section align="left"}[Responsible to: Director Career Services/Function Leader
[[The individual in this position will develop, lead, execute and coordinate follow-up activities that facilitate successful retention, completion of training and employment. ]{arial=""}]{new="" roman="" times=""}]{new="" roman="" times=""}
Job Duties
Employee will conduct interviews with customers to obtain information related to FEC programs and financial aid eligibility in a professional and courteous manner.
Employee will move customers through steps to enrollment.
Employee will complete training obligations/ITAS, enter code in mojobs and complete supportive services request. Document obligations, mojobs case notes.
Employee must have an understanding of credential and how to document in mojobs.
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- Employee must have the ability to complete and maintain a database.
- Provide written reports to management identifying the status of the follow-up system/counseling.
- Employee will provide outreach and recruitment efforts in a culturally sensitive manner at a variety of community venues that includes our targeted population.
- Employee will be responsible for outreach and translation service for the Hispanic community.
- Provide follow up to FEC clientele.
- Other duties as assigned.[[Knowledge:
[[Ability to support and follow organizational procedures, programs and[[Policies
[[Must be detail oriented
[[Excellent verbal, written and organizational skills
[[Computer skills are essential
[[Ability to handle multiple assignment
[[Ability to act as a team member
[[Skills:
[[Excellent communication skills and writing skills
[[Skilled at developing and composing report formats
[[Skilled at performing multiple tasks while defining projects or tasks that may[[lack clarity
[[Skilled at engaging clients and other customers and stakeholders in follow-[[up efforts
[[Skilled in meeting and developing adequate timelines
[[Abilities:
[[Ability to work in a team environment
[[Ability to work in cohesive fashions that result in the accomplishments of[[goals and objectives and results in the motivation and support of team[[members as well as stakeholders
[[Ability to be proactive and an effective problem solver
[[Ability to forecast and develop strategies concerning performance goals
[[Qualifications
[[Bachelors degree or equivalent in work experience at the leadership or[]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}]{arial=""}]{new="" roman="" times=""}