This OpportunityWe are seeking a skilled and experienced Senior Business Analyst to join our team. This role can be based out of either our WSP Kansas City, MO or Ephrata, PA offices.The Senior Business Analyst involves working on both traditional IT projects and agile software deliveries, at times acting as a liaison between global and regional business stakeholders and project or product teams. The successful candidate will have a strong background in business analysis, process improvement, multiple delivery frameworks/approaches, and technology implementation, capable of bridging the gap between business needs and technical solutions.This critical role is ideal for someone who is passionate about business analysis, technology, and continuous improvement, and is capable of managing both traditional IT projects and agile software delivery effectively.Your ImpactKey Responsibilities include:Planning and Strategy
Participate in the continuous improvement of business processes by researching best practices, devising improvements, piloting new techniques, and creating more effective processes.
Prepare business case documents, product backlogs, and other information needed to select and prioritize business initiatives.
Assist in project/product planning and scope sessions to ensure compliance with project charters, implementation plans, and client agreements.
Operational
Gather, document, and analyze business requirements or user stories for IT projects and agile software products.
Translate business requirements into system deployments and/or business process changes.
Conduct change impact analysis and document business rules, functions, and requirements.
Assess the risks of various solutions and identify business priorities based on assessment of business needs.
Obtain key inputs from enterprise architecture teams and identify solution interdependencies.
Create and manage improvement deployment roadmaps.
Facilitate the negotiation of requirements or user stories among multiple stakeholders.
Provide regular updates to leadership using KPIs or OKRs to measure success.
Cross-Functional Collaboration
Liaise effectively with business systems analysts or developers to ensure proper transition of requirements from business to technical requirements.
Facilitate prioritization discussions using frameworks such as WSJF (Weighted Shortest Job First) or MoSCoW.
Act as a liaison between stakeholders and project teams to facilitate the implementation of business solutions.
Build strong working relationships with business units, external business partners, and co-workers.
Provide training and support for processes, procedures, application functionality enhancements, upgrades, and improvements.
Plan, coordinate, and document user acceptance testing, perform quality tests, and participate in problem resolution.
Technical
Provide technical assistance in training, mentoring, and coaching team members.
Recommend and promote best practices and methodologies.
Proactively search for improvements to business processes and propose best-in-class solutions and services.
Possess an understanding of systems engineering concepts and the enterprise application ecosystem.
Who You Are
Bachelor’s degree in Information Technology, Business Administration, Computer Science, Information Management, or a related field.
At least 5 to 7 years of experience as a Business Analyst, Product Owner, or similar.
Experience with ERP systems, particularly in Finance and HR sectors is a plus.
Familiarity with Agile and traditional SDLC methodologies.
Strong analytical, synthesis, and problem-solving skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Power Platform).
Excellent verbal and written communication skills.
Leadership skills and ability to coordinate projects.
Ability to communicate clearly and influence different levels of management.
Demonstrated expertise in cultivating strong relationships and fostering effective teamwork.
Knowledge of databases and the use of data sources.
Experience with business analysis tools and techniques.
Detail-oriented analysis and strong organizational skills.
Eagerness to learn and adapt in a fast-paced environment.
Bilingual (English and French) both written and oral is a plus.
Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.
Ability to work schedules conducive to business needs that may extend beyond the typical workweek.
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