Job DescriptionTravel up to 75% of the timeOperational Proficiency in all aspects of a kitchen and front of house for a restaurant to training staff and franchiseesImplements franchisee store startup program, including operational training and marketing assessments.Maintains a high level of knowledge and skill in all areas of operations and training.Communicates with the Operations Manager and other necessary personnel throughout the opening process sharing the status of opening related milestones, potential delays or other opening related issues.Increases operational standards through guidance, training, and improving management skills.Trains and reinforces franchisees and store employees comply with franchise model and system.Instructs franchisee and store employees on safe operation and handling of equipment and products.Advises Support Department on issues identified through communication with franchisees.Follows up with franchisee on behalf of Support Department.Compiles brand compliance data and helps franchisees upgrade their image.Completes, maintains, and processes required paperwork, records and daily reports.Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).
