About Working at Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. Compensation RangeHourly: $22.60 - $30.30 (Amount based on relevant experience, skills, and competencies.)About This JobThe main purpose of this job is to perform first line of defense quality assurance, testing, and monitoring assessments for the Consumer Servicing lines of business.Essential Functions
Assess the effectiveness of control activities performed in the business units related to Consumer Servicing
Conduct transaction testing, quality assurance, and monitoring assessments to validate internal controls, operations, and administrative functions
Participate in meetings with business units, individually or in a group, to identify gaps within current practices and operational and/or regulatory requirements
Document workpapers thoroughly and summarize results
Draft, review, and summarize findings to management in a timely manner and coordinate follow-up activities to verify findings are corrected
Assist with other special projects, as assigned
Perform duties in accordance with applicable policies, procedures, guidelines, and standards
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Familiarity with banking and compliance regulations, with a willingness to learn and develop expertise in these areas
Ability to understand processes and systems
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Basic proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Bachelor’s degree or equivalent combination of education and experience required
2+ years compliance, business, risk, or audit experience required
Banking experience, specifically in the credit card, direct and indirect lending business preferred
SHAW, TSYS, FICO Debt Manager systems experience preferred
For Level II role: Certified Regulatory Compliance Manager (CRCM) or Certified Enterprise Risk Professional (CERP) certification preferred
Level of role is determined by knowledge, experience, skills, abilities, and educationFor individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Risk Analyst I & II - Consumer Servicing job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $22.60 to $30.30 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.#LI-RemoteLocation: 811 Main St, Kansas City, Missouri 64105Time Type:Full time
