Service Technician

Service Technician

30 Apr 2024
Missouri, Kansas city, 64101 Kansas city USA

Service Technician

Eric Kjelshus Energy Heating And Cooling

Service Technician

(Position is located in Greenwood, MO. Must be able to commute)

Are you passionate about providing exceptional customer experiences and have the technical expertise to diagnose and solve customer problems? If so, we want you to join our team at Eric Kjelshus Energy Heating and Cooling as a Service Technician.

Learn more about us at: https://ericsenergy.com/

At Eric Kjelshus Energy Heating and Cooling, we are committed to delivering top-notch heating and cooling solutions while prioritizing customer satisfaction. Our company's core values, attitude, and teamwork are the foundation of our success. We believe in fostering lasting relationships with our customers by providing unparalleled service and maintaining a professional image.

Responsibilities:

-Performing maintenance on heating and air conditioning equipment to ensure peak efficiency.

-Testing heating and cooling systems to identify issues and provide necessary repairs.

-Understanding and embracing the company's core values and philosophies.

-Functioning effectively as part of a cohesive team.

-Creating and fostering customer relationships with professionalism and courtesy.

-Ensuring customer satisfaction and happiness through exemplary service.

-Maintaining cleanliness and neatness as per company policy.

-Responding to service calls promptly and effectively.

-Maintaining technical competency and attending necessary training courses.

-Keeping service vehicles clean and well-maintained.

-Upholding personal appearance in line with company standards.

-Maintaining accurate inventory on the service truck.

-Participating in inventory counts and inspections as required.

-Completing paperwork accurately and timely.

-Utilizing company systems for invoicing and service agreements.

-Pursuing NATE certification and company training programs.

-Developing personal skills as directed by the service management team.

Qualification:

-Proven experience in HVAC service and repair

-Strong hands-on and technical skills.

-Excellent customer service and communication skills

-Technical aptitude and willingness to pursue further training

-Valid driver's license and clean driving record

-Ability to lift 50 pounds and work in various environmental conditions

Salary and Benefits:

-Full Time

-Starting salary: $45,000 - $55,000 per year. (Dependent on the Technicians certifications.

-Basic Insurance.

-Generous training.

-2-3 weeks PTO.

Family-oriented business.

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