\"Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryDirector, Workplace Strategy and TechnologyOverview The Real Estate Services RES team at Mastercard delivers an array of essential services to the core business, encompassing real estate transactions, workplace strategies, facilities management, and more. These efforts are globally coordinated to proactively plan, execute, and optimize the enterprise\'s occupancy needs, ensuring high-quality services and continuous improvement. As a cornerstone of this initiative, the Director of Workplace Strategy is tasked with leading the charge in real estate services, focusing on office occupancy strategies, space management, and optimization. This role is instrumental in leveraging Mastercard\'s strategic tools and data analytics to orchestrate space planning, design, and operational efficiency across the global portfolio, aligned with the company\'s workplace model and real estate strategy. Do you have experience in large scale corporate real estate management across diverse geographies? With expertise in workplace strategies, capacity management metrics, stakeholder engagement and workplace experience management that has had multiple operational and financial complexities? Do you embrace and recognize the importance of having a robust suite of technology products in an agile workplace environment, to meet business needs? Are you an effective communicator who is comfortable communicating with a program\'s sponsors / executive management, peer stakeholder teams and external supplier partners across geographies? Are you comfortable challenging the status quo and driving change?Key Roles and Responsibilities:Strategic office capacity Planning and Oversight: Lead Global Workplace Capacity Planning: Spearhead the strategic planning for Mastercard\'s office workplace capacity, aligning with evolving hybrid workplace models, business objectives, and enhancing employee workplace experiences. Develop and implement neighborhood seating strategies to enhance collaboration and workspace flexibility.Technical Proficiency and Tool Utilization: Advanced Tools for Workplace Strategy: Leverage cutting-edge workplace strategy tools and software to enhance operational efficiency and workspace optimization. Influence the design of workspaces to maximize real estate lease utilization, ensuring alignment with Mastercard\'s strategic business requirements.Data Analytics Integration: Occupancy Data Analysis and Strategic Engagement: Direct collaborations with Mastercard\'s data analytics divisions, including GBSC and Workday teams, to create and refine occupancy data analytics and dashboards. This initiative is aimed at improving space utilization and supporting strategic decision-making, with a particular focus on hybrid working models and maximizing real estate lease efficiency.Stakeholder Management and Communication: Effective Stakeholder Engagement: Manage stakeholder relationships adeptly, delivering impactful presentations and clearly communicating real estate strategies and outcomes. Navigate the efficiencies of real estate services, aligning them with business objectives and enhancing the workplace experience across the board.Financial Accountability: Budget Management and Optimization: Oversee the development and anagement of the operational program budget. Proactively optimize office capacity occupancy to ensure financial efficiency across Mastercard\'s real estate activities.Change and Move Management: Leadership in Workplace Adaptation: Champion initiatives for workplace change management and office relocation programs, fostering adaptive workspace cultures and facilitating seamless transitions. This role is pivotal in optimizing space and resource utilization to meet evolving business needs.Integration with Capital Project Management: Drive Optimization in Capital Projects: Scope Management: Initiate and manage project scopes in collaboration with transaction teams, ensuring adherence to global design guidelines, and implementing change control processes. Cost and Schedule Management: Oversee resource planning, task sequencing, budget estimation, and tracking, ensuring timely and cost-effective project delivery. Implementation of Global Workplace Design Guidelines: Ensure consistent application of Mastercard\'s global design standards across projects, regardless of location or scale. Scope Creep and Resolution Management: Manage and resolve scope deviations efficiently to maintain project integrity. Cross-Functional Collaboration: Work closely with RES peer functions including the Digital Experience team, IT/Networking, Corporate Security, Global Supply Chain, and Communications to ensure integrated project delivery and operational excellence.Experience and Skillsets Comprehensive Expertise in Corporate Real Estate Principles: Deep knowledge of corporate real estate dynamics, including capacity planning, capital project management, facility operations, and transaction management within a diverse, multi-regional portfolio is essential. Executive Engagement and Presentation Capabilities: Demonstrated proficiency in engaging with senior leadership to independently present and debate program business cases, financials, design concepts, and other critical topics, ensuring persuasive and impactful communication. Analytical and Financial Acumen: A pronounced analytical mindset, comfort with a statistical approach, and robust financial insight are required. Candidates must possess the ability to strategically align financial considerations with operational goals. Proficiency in Data Analytics and Software Tools: Expertise in performing statistical data analytics is mandatory, necessitating fluency with MS Office suite, comprehensive CAFM systems, AutoCAD, occupancy analytics tools, and workplace business intelligence systems. Interpersonal and Conflict Resolution Skills: Exceptional interpersonal abilities to connect, build rapport with stakeholders, and navigate through conflicting viewpoints during the decision-making process are crucial. Understanding of Outsourcing and Supplier Management in Corporate Real Estate: A solid grasp of outsourcing practices, especially in relation to supplier and project management services within the corporate real estate sector. Communication and Presentation Excellence: Strong, articulate verbal and written communication skills, alongside notable presentation capabilities, are indispensable. Willingness to Travel: Openness to undertake both international and domestic travel, accounting for approximately 10-15% of the role\'s responsibilities. Multicultural Team Experience: Prior experience working within multicultural real estate teams across various geographies is required. Educational and Technical Qualifications: A degree or formal qualification in Computer Systems and Architecture, Interior Design, Engineering, or AWS is preferred. Proficiency in coding or program writing offers a competitive edge. Professional Accreditations: Credentials from recognized bodies such as GBCI, Green Star, BREEM, IFMA, BIFM, CoreNet Global, RICS e.g., LEED, Green Star, BREEM, FMP, CFM, MCR, MRICS are highly desirable across any or all disciplines.In the US, Mastercard is an inclusive Equal Employment Op
\"OFFICE LOCATION
Miami, Florida, USAThe Director of Strategic Communications and Marketing will work remotely in Florida and location is flexible, with the exception of Monroe County. Preferred location is close to a major airport.#LI-Remote#PDN
WHO WE ARE
The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world\'s toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.One of TNC\'s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we\'ll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply - we\'d love to hear from you. To quote a popular saying at TNC, \"you\'ll join for the mission, and you\'ll stay for the people.\"
WHAT WE CAN ACHIEVE TOGETHER
The Director of Strategic Communications and Marketing leads the development and implementation of an integrated communications, marketing, and engagement strategy to help achieve our goals through donor engagement, facilitating conservation action, supporting policy outcomes, and building awareness of the organization and our mission. You will partner with department directors, executive team, staff, and trustees to develop and implement marketing and communications efforts that help achieve our top priorities. You will also integrate with and leverage the globally dispersed Marketing and Communications Division to extend and share ideas and resources to the benefit of the organization and the work in your specific geography.The Director of Strategic Communications and Marketing, focuses on partnering with multiple stakeholders to tell the story of TNC internally and externally. They lead a team that works directly with leadership, program managers, external partners, and staff to identify the communications platforms and narratives that help us achieve our goals. They lead the strategic communications and marketing plan to build decision-maker, donor, staff, and public engagement in TNC\'s strategy. They provide direct counsel to the leadership team on communications and marketing strategies to accelerate outcomes through compelling stories and by eliciting action. They elevate our voice and messaging across diverse media and to a diverse audience, both internal and external. They contribute towards building meaningful connections to our programs and projects with multiple priority audiences. They champion TNC\'s culture throughout all organizational communications and leadership messaging. Occasional travel is needed.As the Director of Strategic Communications and Marketing, you will: Design and direct complex and diverse projects, coordinating the work of other professionals, and ensuring program accountability. Manage multi-disciplinary professional staff. Develop and manage budget, evaluate results, and develop corrective strategies as needed. Drive the development of all communication and marketing plans from concept to execution. Build a clear outcomes-based communications strategy to foster and maintain a strong connection with internal and external audiences to TNC\'s conservation agenda and inclusive culture. Identify solutions to elp TNC respond to and/or pre-empt any reputational issues that may arise utilizing effective communications and marketing strategies. Work collaboratively across all functions to discover, develop, and amplify compelling stories that speak to diverse audiences. Prioritize limited resources for the greatest possible impact on TNC\'s conservation goals and external positioning. Serve as mentor/advisor to communications and media staff throughout the organization. Collaborate with the philanthropy team on corporate partnerships and strategic donor-related marketing programs. Provide strategic oversight and develop communications for TNC\'s board of directors in Florida, including leading the Marketing and Communications committee. Connect local work to regional, national, and global priorities, objectives, and initiatives. Work with multi-state teams to enhance connectivity and effectiveness of regional endeavors.
WE\'RE LOOKING FOR YOU
Are you looking for work you can believe in? At TNC we strive to embody a philosophy of Work that You Can Believe in where you can feel like you are making a difference every day. We\'re looking for someone with strong experience in leading a diverse, multi-disciplinary team. This is an exciting opportunity to contribute to the ongoing mission of conservation by directing and shaping the work of our team!The ideal candidate will have all or some of these qualifications. If you don\'t have all of them, apply anyway and tell us about your skills and experience: You can take the complex and boil it down to its essence, making it understandable, compelling, and personal. You understand that communication is about storytelling and crafting a meaningful connection that drives action. Experience cultivating and managing relationships with senior leaders and media contacts. Experience directing and implementing campaigns. Diverse communications experience in advising leadership and guiding your team. Evaluate opportunities for their return on investment, and lead with a strategic approach that delivers outcomes. Experience advising/working collaboratively and have the skills to help our leaders discover and share important, inspiring stories. Comfortable having the accountability for the overall narrative of our work in Florida. Experience in building relationships with diverse audiences and in developing, refining, and spreading a message with them. Stay current on hot topics, trending stories, and new platforms/technologies and use this information to drive strategy, amplify our message, and increase awareness and impact. Experience as a team leader that creates a positive, professional, and productive environment. Cultivate teamwork, provide opportunities for growth, and foster an environment where creativity and innovative thinking thrive. Experience in external and internal communications, policy/advocacy, public relations, and digital marketing. Experience delivering results with limited resources. High level of emotional intelligence, executive presence, and influencing skills.
WHAT YOU\'LL BRING
Bachelor\'s degree in related field and a minimum of 9 years related work experience or an equivalent combination of education and experience. Experience managing staff and teams. Experience developing communications, media and engagement strategies and measuring results. Experience cultivating and managing client relationships. Experience developing and leading complex projects or programs including financial responsibility and measuring results of strategic plans and programs.
WHAT WE BRING
Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world! TNC
