We're looking for an experienced and dynamic General Manager to lead our operations at our Saint Louis location (5421 Chippewa). As General Manager, you'll be the driving force behind our store's success, overseeing all aspects of daily operations while fostering a positive, high-performing team environment. This is your opportunity to take charge, make impactful decisions, and demonstrate your leadership capabilities in a fast-paced, collaborative setting. If you're a natural leader with a passion for excellence and customer satisfaction, we want to hear from you!Direct and oversee all store operations during assigned shifts, ensuring seamless execution of company policies and procedures at all timesManage all cost controls, inventory management, cash handling, and financial accountability to maximize profitabilityLead, mentor, and motivate team members to achieve performance goals while maintaining high standards of conduct and professionalismDevelop and implement staffing schedules that optimize coverage and operational efficiencyMaintain exceptional customer relations by addressing concerns promptly and fostering a customer-first culture throughout the storeEnsure store cleanliness, food safety standards, and adherence to brand image and presentation guidelinesOversee food preparation, quality control, and inventory management to minimize waste and maintain product excellenceCoordinate marketing initiatives and promotional activities to drive sales and customer engagementAnalyze operational data, compile reports, and make data-driven decisions to improve store performanceConduct performance reviews, provide constructive feedback, and support team member development and career growthManage cash reconciliation, banking procedures, and financial documentation with accuracy and transparencyRespond effectively to operational challenges and adapt quickly to changing business needsSet a positive example through consistent adherence to all company standards and expectations
