Clinical Excellence ManagerThe Leidos QTC Health Services Clinical Excellence Manager will be an integral member of the Clinical Excellence Team, responsible for driving Leidos QTC clinical quality improvement initiatives across the Leidos QTC Health Services enterprise. The Clinical Excellence Manager is a highly collaborative leader who leverages their healthcare background and experience to improve quality and performance of Clinical operations. The Clinical Excellence Manager is a full-time position reporting to the VP of Clinical Excellence.Typical Pay Range:Salary: $135,000- $188,000 with up to9% Annual Bonus EligibilityEssential Duties and Responsibilities:
Support a culture of ongoing assessment and continuous improvement that promotes an exceptional experience for our customers and our people
Define metrics and reporting to measure and guide improvement in program delivery
Facilitate the selection and scope of specific clinical quality improvement initiatives/projects while coordinating with leaders to eliminate barriers and raise awareness
Perform root cause analysis, gap assessments, business process design, and implement recommendations to resolve issues
Monitor and audit organizational compliance with clinical practice guidelines, healthcare regulations and safety standards
Assess Leidos QTC Health Services clinical practices, processes, policies, and operations to ensure the highest level of clinical quality and performance
Identify and coordinate with subject matter experts as needed
Develop and track risk mitigation and issue resolution plans
Collaborate with operations leads and Leidos QTC Health Services leadership to estimate work effort, cost, and resources needed to implement clinical process improvements
Create business cases to support the ROI and value of clinical quality initiatives
Develop tools and measures to effectively manage and communicate change to impacted teams and resources
Collaborate with various teams and business units to communicate process changes impacting Leidos QTC Health Services providers, ancillary staff, and our customers
Present updates, report findings, and share progress in implementation plans to both internal leadership and to customers
Support the development of a Clinical Excellence framework to enable accelerated growth of Leidos QTC managed health services across lines of business while improving clinical quality and performance
Perform other duties and responsibilities as assigned
Qualifications and Competencies:
Knowledge of clinical standards, practice guidelines, and healthcare systems
Proven leadership, project management, and business acumen skills
An ability to effectively manage competing priorities, managing multiple projects, with a strong sense of urgency
Strong problem-solving skills
Ability to communicate effectively both verbally and in writing, with all levels of internal and external customer organizations
Ability to work independently and in a team environment
Motivation to work proactively and be self-directed
Demonstrated professionalism and empathy to foster a collaborative and results-oriented work environment
Keen attention to detail while possessing a broader understanding/purpose of the work activity
Work Environment:
Leidos QTC Healthcare Services Office or work at home
Ability to travel to clinical practice locations and/or Leidos QTC Healthcare Services office locations
Physical Requirements:While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time and talk and hear. The employee is required to use hands to operate a standard computer keyboard. Vision requirements include close vision, distance vision, depth perception, and the ability to adjust focus.Education and Experience Requirements:
Bachelor of Science degree in healthcare related field
10 years of experience in healthcare or related field
4 years of clinical practice or healthcare management experience preferred
Experience with clinical standards and practice guidelines
Compensation and Benefits:Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.Leidos QTC Health Services is a VEVRAA Federal contractor. Leidos QTC Health Services and each of its affiliated PCs, including Jamshid Tamiry, M.D., P.C., dba QTC Medical Group of Alaska, are Equal Opportunity Employers. We have an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
