Customer Service Representative State Farm Insurance
We are an established, successful State Farm Insurance agency in the Affton / Shrewsbury area looking for an outstanding Customer Service professional to join our growing team.
We are seeking to add a team member with customer service experience who wants to make a positive impact in the lives of others, helping them plan for the unexpected.
The ideal candidate is trustworthy, brings a strong work ethic, and will appreciate our friendly, small office environment. We are seeking a service-minded multitasker with strong communication skills to provide an excellent experience for our customers. We draw satisfaction from offering our clients peace of mind, knowing that they are properly managing their financial risks.
This is an important role with our agency to help drive our future success and offers the opportunity for significant career and income growth.
POSITION OFFERED: Customer Service Representative
CAPACITY: Office-based, Full-time
REQUIRED EDUCATION, EXPERIENCE & SKILLS:
● Customer Service experience
● Excellent communication skills: written and oral
● Detail oriented
● Computer skills, ability to learn and master company software programs
● Self-motivated
● Proactive in problem solving
● Ability to work in a team environment
● Ability to assess customer needs and identity gaps on customers’ coverage
● Property & Casualty license (or ability to obtain within 60 days of hire)
● Life & Health license (or ability to obtain with 60 days of hire)
PREFERRED EDUCATION, EXPERIENCE & SKILLS:
● Prior experience servicing and selling insurance products
● Office management experience a plus
● Trustworthy, strong work ethic, team player
WE ARE OFFERING:
● Compensation: Salary $40,000 to $50,000 per year, DOE, plus commissions
● Training and support, skills development
● Licensing paid by agent, as needed
● Paid time off (vacation and personal/sick days)
● Simple IRA with Employer Match
● Friendly, small office, relaxed (yet fast paced) work environment
● Opportunity for income growth and advancement
Here is what a few of State Farm Agent Christine Tessereau’s current employees say about working on her team:
“Christine is a very genuine and caring person, and she always has our customers best interests at heart.” – Jan P.
“Christine is balanced, straightforward, and a problem solver. She is both analytical and caring, and runs an efficient office” – Liz A.
ABOUT STATE FARM:
Our mission at State Farm is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We provide value to our clients by first listening to fully understand their needs, and then using our professional knowledge and skills to recommend the best product for their particular needs.
This is not a remote position
Job Type: Full-time
Pay: $40,000.00 - $60,000.00+ per year (total of base + commissions)
Benefits:
401(k)
On-the-job training
Paid time off
Professional development assistance
Interested candidates please email me at matt@stlouisagent.net with your resume and a brief summary explaining why you are interested in this job and why you believe you are a good fit for this opportunity. We look forward to hearing from you!
