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East Central College
Technology & Online Retention Specialist
Job Label:Tech Online Retention Specialist Union FY25
EAST CENTRAL COLLEGEhas anopening for afull-timeTechnology & Online Retention Specialist responsible for providing retention support through coaching, mentoring, and technology assistance with a particular focus on assisting students in online and hybrid courses.
This is a grant funded position.
MINIMUM QUALIFICATIONS:(A comparable amount of training, education or experience may be substituted for the minimum qualifications.)
Bachelor's degree required; learning management system experience preferred. Tested experience in student success, retention initiatives, and educational technology preferred.
ESSENTIAL TASKS:(Employee must be able to perform the following essential functions to the satisfaction of the employee’s supervisor.)
Serve as a Success Coach, with anticipated caseloads of 400+ students. Primary responsibilities include developing and implementing services and resources to assist distance learners with academic concerns, course difficulties, academic self-efficacy, motivation, time management, basic and advanced academic behaviors, program progression, and other duties as assigned.
Provide individual/group assistance to students who require additional support in online learning tools and systems including the learning management system, communication environments, productivity tools, and creativity tools.
Participate in technology orientations for all students, including New Student Orientation.
Create, promote, organize, and lead virtual student activities, resource banks, support networks, and help learners who are under performing find appropriate resources.
Develop technology training and online learning resources, coordinate and conduct workshops and activities to support new and continuing students in their comfort and growth in digital literacy.
Assist with outreach to appropriate divisions, departments, and classes; provide students with information about program area(s) and services available; provide faculty with information about services available and opportunities for faculty participation; collaborate with faculty of distance learning courses.
Collaborate with Retention Coordinator, other Success Coaches, Learning Center staff and/or instructors concerning programs and materials to meet student needs both virtually and on campus, including study groups, embedded tutoring, etc.
Work in partnership with counselors and other Student Services departments to support students' well-being, including access to mental health counseling and additional resources.
Participate in meetings and committees related to the needs of students in the instructional support services programs.
Collect and evaluate data regarding students' progress; provide feedback to the Retention Coordinator. Assist Retention Coordinator with assessment reporting.
Perform assigned responsibilities, and other related duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.
View full job descriptionhere.
For more information about East Central College visit, www.eastcentral.edu.
East Central College does not discriminate on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, genetic information or veteran status. Inquiries related to employment practices may be directed to Human Resources Director at636-584-6710. East Central College is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request to individuals with disabilities.
Benefits:ECC offers a comprehensive benefits package which includes medical, dental, vision and life insurance with no premium cost to the employee for employee only coverage. Missouri Public School Retirement System benefits, generous paid leave, ECC tuition waiver for self and immediate family and tuition reimbursement benefits for employee.
Salary will be commensurate with experience. Position is a level 106. Salary schedule can be viewed here. Position is grant funded.
East Central College is an Equal Opportunity Employer.
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Related Keywords:Retention, student success, student, community college, college, specialist, academic support, support, tutoring, tutor, learning center, instruction, technology, online
