We are seeking a professional and organized Assistant Manager to join our team at our St. Louis location on Gravois Road. In this role, you will play a key part in driving operational excellence and supporting our management team. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a commitment to fostering a positive work environment. You will be responsible for overseeing daily operations, managing staff performance, and ensuring our customers receive outstanding service.Supervise and support team members, providing guidance, coaching, and performance feedback to drive engagement and productivityManage daily operational activities, including scheduling, inventory management, and resource allocationMonitor staff performance against established metrics and conduct regular performance reviewsTrain and onboard new team members, ensuring they understand company policies, procedures, and service standardsAddress customer concerns and resolve conflicts in a professional and timely mannerMaintain accurate records, reports, and documentation related to operations and staff managementAssist in the development and implementation of operational procedures and best practicesCommunicate effectively with senior management regarding team performance, challenges, and opportunities for improvementEnsure compliance with company policies, safety regulations, and local requirementsContribute to a positive workplace culture that promotes teamwork, respect, and continuous improvement
