   As a barista at Park Avenue Coffee, you are the face of our brand and most essential part of crafting an exceptional experience for our customers. Generally, baristas are responsible for preparing and serving high-quality beverages, providing excellent customer service and education, creating meaningful connections with our customers, and maintaining the physical space and equipment in our cafés.Key Responsibilities:Deliver an outstanding customer experience by regularly engaging with customers to develop a personal connection (remembering drink orders, pet’s/kid’s names, occupation, etc.)Memorize and consistently craft all beverage recipesConstantly seek new knowledge and educate customers on Park Avenue’s sustainable air-roasting process and current and upcoming coffee offeringsBe knowledgeable in company history and information, and comfortable communicating that knowledge to customersKeep up with menu changes including seasonal drinks, gooey butter cake, and food itemsDeliver high-touch service to customers by regularly sweeping the café area to clean and restock, pick up dishes, and hand-deliver beverages and food when time allowsMonitor and replenish stock of all paper products and ingredients as neededEnsure the baristas who work after you have everything they need for a successful shift- muffin batter thawed, bread sliced, sandwiches prepped, etc.Maintain a sense of urgency and strive for efficiency to keep all processes moving smoothlyComplete any operational tasks asked of you by leadership, in addition to the duties involved in opening, closing, and maintaining the caféKeep up with deep cleaning and regular maintenance of the café and all equipmentArrive on time and prepared for every scheduled shiftEffectively communicate availability and scheduling needs
