Key responsibilities include, but are not limited to:Team and Organizational LeadershipManage, coach, develop, and lead a high-performing team of senior operations leaders across the region. Through this team, the COO will ultimately be accountable for excellent school operations and ensuring goals are met in budget and facilities.Lead network-wide operations leadership team in driving operations initiatives in support of the organization's strategic goals and to advance operational excellence across the region.Actively participate on the regional leadership team and collaborate with the regional leadership team to implement initiatives, strategies, and programs to realize the organization's strategic plan.Manage mission critical special projects and initiatives; develop ideas into implementable projects (including projects outside of operations function).Lead cross-functional teams with colleagues from other departments to monitor and create strategies to minimize institutional risk and maximize effectiveness.Establish relationships with all principals, school based operations leaders, and regional leaders to ensure that school-based operations are delivered equitably, efficiently, and effectively, ultimately enabling instructional leadership to focus on academics without distraction.Foster organizational culture and model our core values. Champion and manage change across the organization, and invest internal and external key stakeholders in strategic initiatives, always ensuring that students and academic excellence are at the center of decision making.Participate in relevant board working groups and meetings to provide updates and solicit input on operation goals.Regional and School OperationsSet a vision of excellence for school and regional operations, and lead a team to ensure schools are efficient, beautiful, and reflective of the KIPP St. Louis mission, vision, and values. Cascade operational goals across the region and schools and ensure alignment to strategic initiatives. Actively monitor goals and lean into areas that require additional support or where pivots need to be made, to ensure our region hits all key operational goals in support of the strategic plan.Achieve excellence across all our regional support-based operational functions (facilities, school operations, technology, meals, transportation, procurement, student information systems, risk management, and safety).Lead the design and implementation of any changes to our operational processes, structures, or reporting relationships at both school and regional levels to achieve stronger coordination and collaboration and a seamless experience for schools.Partner with programmatic and instructional teams to ensure alignment and seamless integration of our operational and instructional functions.Seek feedback on what's working / where we have opportunities to grow.Drive results across the operations portfolio, including progress tracking, monitoring, and reporting, holding team and self accountable to short and long term outcomes, and ensuring that operations enables instructional excellence at all levels.Ensure systems and processes for measuring school operations excellence (such as strong start walk throughs and Ops KPIs) are in place and executed with fidelity; strive to make it so that 75%+ of staff Agree/Strongly Agree that day-to-day operations run smoothly.Participate in the KIPP national and local charter network of operations and leadership teams to access and share learning and support with peers in other organizations. Risk Management/Compliance, Budgeting, and Financial PlanningIn partnership with colleagues, ensure KIPP St. Louis schools achieve all annual federal/state/local/regional /charter compliance goals.In partnership with colleagues, ensure that the organization has a sound risk management plan that is executed throughout the region and across departments.Support charter renewal process and ensure that charters are renewed and allow for maximum student growth.Ensure regional budgets put student outcomes first and help operational colleagues weigh tradeoffs between academic goals, financial operating constraints, and efficiencies. Play an active role in the creation of regional and school-based budgeting, in partnership with the CFO, Regional Director of Operation, and other operations colleagues.Ensure Regional Director of Operation and regional operational colleagues are actively managing budgets throughout the year, making pivots as necessary.Operational Systems Management Identify, develop, and implement operational systems improvements that will support highly efficient, effective, and equitable operational performance, both improving upon the current state of operations and preparing for future growth in size and complexity.Oversee the creation and management of standardized operating procedures for school-based and regional operations (facilities, facilities maintenance, safety, supplies, technology, food services, transportation, student recruitment) in order to maximize the economy of scale and avoid duplicative efforts; align and norm across regions as necessary.Set a clear, coherent vision for facilities across the region, ensuring the facilities function is executed at a consistent, high quality level and work with all facilities managers to establish and hit annual facilities goals.Ensure execution of a facilities management strategy to provide clean, safe, secure, and welcoming environments for students, families and staff, including capital planning and implementation, building improvements and maintenance, and safety and security.Manage and oversee a sophisticated network of outsourced buses safely transporting our students to and from schools, field trips, and other activities.Manage and oversee the execution of a complex third-party food vendor contract responsible for the serving of breakfast, lunch, and snacks to most of the students in our daily care.IT, Data Systems, and Data AnalyticsManage the Data Analytics team around the use of non-academic data to help establish a strong data culture across all of KIPP Saint Louis.Oversee strategies for planning, implementation, and support of information technology and data systems. Build and maintain data infrastructure to support the region's instructional goals and growth. Ensure a secure device network and system and manage the integration and maintenance of technology architecture and systems administration, which includes network, servers, workstations, connectivity, security, software, and hardware. Student Recruitment and EnrollmentOwn all student recruitment and enrollment outcomes for the region (100% fully enrolled). In partnership with appropriate colleagues, set enrollment targets for each school and grade level (consistent with regional and school budgets, building capacities, and projected demand) and help design and execute a marketing and operational student enrollment strategy that enables all schools to reach their enrollment and budget targets.Oversee strategy for driving student attendance and reducing chronic absenteeism in partnership with school teams.Participate in the KIPP national and local charter network of operations and leadership staff to access and share learning and support with peers in other organizations. Manage and coach the Director of Student Enrollment and Recruitment to hit annual enrollment and budget targets and ongoing; Support the Director in designing and implementing enrollment strategies for each location.
