Job DescriptionWe are seeking a dedicated and personable Customer Service Representative to join our team in Saint Louis, MO. In this role, you will act as the first point of contact for our valued clients, ensuring their needs are met with professionalism and efficiency. If you enjoy problem-solving and building relationships, we want to hear from you!ResponsibilitiesProvide timely and accurate responses to customer inquiries via phone and email.Resolve customer complaints and issues with empathy and professionalism.Process orders, returns, and exchanges while maintaining attention to detail.Maintain detailed and accurate records of customer interactions.Collaborate with internal teams to address customer concerns effectively.Stay updated on company products and services to assist customers efficiently.
