FHPS Benefits ConsultantLocation: This is a remote position. The ideal candidate must live within 50 miles of our Open Access, Elevance Health location listed on this requisition. Travels to worksites and other locations, as necessary.Hours: Monday – Friday 10:00 am – 6:30 pm, CSTAt Federal Health Products and Services - FHPS, a proud member of the Elevance Health, Inc. family of companies, it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.The FHPS Benefits Consultant is responsible for telephonically facilitating federal employee health benefits sales and retention and new member outreach to welcome them to the program and ensure they are enrolled in the product that best meets their needs—outreach to potential members to develop new opportunities.How you will make an impact:
Reach out to new members, welcoming them to the Value of Blue program and introducing them to its benefits to encourage retention.
Influence federal employees to enroll in our products during the Open Season.
Prospect federal employees and produce revenue through new sales.
Provides information to current and potential enrollees to highlight and explain benefit enhancements and/or changes.
Responds to inquiries from members and HR staff within the various federal agencies.
Research and coordinate responses to inquiries.
Works with FEP Customer Service and Claims to resolve member issues.
Remains informed of the various FEHB competitor products and participates in and attends various training programs to enhance selling and servicing abilities.
Employs consultative sales skills to influence the decision-making process.
Acts as a backup in the field when necessary to fill gaps.
Minimum Requirements
Requires an AA/AS/BA/BS in Sales/Marketing or experience in a related field and a minimum of 2 years of sales/service experience; or any combination of education and experience which would provide an equivalent background.
Health and Life license to be obtained and appointed within 60 days of hire.
Preferred Experience, Skills, and Capabilities
Strong customer service experience, showcasing an ability to consistently deliver exceptional support and build lasting relationships with our clients preferred.
Strong experience in the Microsoft Office Suite, demonstrating proficiency in Word, Excel, PowerPoint, and Outlook preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.Who We AreElevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.How We WorkAt Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
