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Work closely with the team and customers to understand business processes in order to create new and innovative solutions related to document management, content management, social collaboration, and enterprise search.
Provide technical assistance, training, and coaching to end users, power users, and the Service Desk for our platform, built upon SharePoint 2010.
Assist with the strategic planning and long-term direction of our content management platform including understanding available market solutions and best practices in order to help build and maintain a strategic product roadmap.
Assist with identifying and completing ECM Team roadmap items.
Design and customize SharePoint sites that match functional business requirement and provide a consistent internal UI to allow for knowledge sharing across the enterprise.
Help identify areas of opportunity for bigger picture automation processes for recurring user issues/challenges/needs.
Drive the overall utilization and adoption of ECM products throughout the organization.
Provide expert advice on the availability of SharePoint functionality to deliver requested business capabilities.
Participate in the requirements gathering process, as well as the testing of processes for new, changed, and enhanced features and functions within the ECM product.
Establish and maintain effective working relationships with management, coworkers, and the customer.
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.
