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Overview
Our mission is to touch and enhance lives through the joy that is Krispy Kreme, and in the role of Shift Supervisor, you play a big part in delivering that joy by running an efficient and happy shop.
As a shift supervisor, you will be responsible for overseeing the entire shift and ensuring that all retail operations run smoothly & efficiently.
What will you do?
Oversee performance of store activities
Training our Krispy Kremers to assist customers in a fun and joyful way.
Running the shop also involves planning for the types of doughnuts we'll make and keeping things on track. We always want those doughnuts hot and ready!
You'll engage with our customers to help them select doughnuts, operate our point-of-sale system, drive through, and make beverages for them.
You'll make sure the uniforms are clean and tidy, and that the shop is always clean too.
You'll help plan the scheduling and work shifts for the team, and you'll be a leader and a team player.
There might be times you have to handle customer complaints or other issues that may arise. Represent Krispy Kreme as a company to the best of your ability by making our guests feel welcomed and at home in our shops. Express why our sweet treats are so special!
You're also the go-to person for assuring shop safety- locking doors when closing, handling cash and security.
What you should have
18 years of age or older
Strong leadership, organizational, and communication skills
Experience working with people and history of dependability
Must have flexibility to work any day or shift as needed
High school diploma or GED is preferred