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JOB TITLE: Office Administrator
SUPERVISOR: Office Manager and Owners
Mercury Medical Group is an Orthopedics distributorship for Smith & Nephew, based out of St. Louis and Kansas City. Despite having 2 small offices, we consistently rank nationally in the top 5 for revenue, with us being #1 for several of the last 5 years. Our company provides a good work-life balance and we are a very close-knit team that works hard to provide the very best in customer service for accounts in Kansas, Missouri and Illinois.
GENERAL JOB DESCRIPTION
Office Administrator plays a vital role in the ongoing success of the office financially and procedurally. He or she works closely with the Office Manager and Inventory team to ensure that the field reps are equipped to perform surgeries and bill accounts accordingly. This is while he or she maintains the office upkeep and other general duties.
MAJOR DUTIES AND RESPONSIBILITIES
- Developing a rapport with hospital staff for the procurement of current and past due invoice payments
- Maintaining all contact lists related to position in both a paper and electronic format
- Sending invoices to hospitals on a daily basis
- Invoice entry, correction & rejection
- Assists Office Manager with pricing/contract implementation and adherence
- Processing hospital stock orders
- Preparing and distributing monthly sales reports to sales reps
- Preparing, analyzing and reporting sales progress daily to the Office Manager and Owners
- Document filing and upkeep
- Proper disposal of old and confidential information
- Purchasing office supplies and medical demo products
- General administrative support (including conference call attendance)
QUALIFICATIONS FOR THE JOB
Education:
Bachelors Degree required
Experience:
3+ years office experience (preferably fast paced)
General knowledge of the human anatomy is a plus, but not required
Other:
- Intermediate to master level knowledge of Windows, Excel, Word, and Outlook required
- Great attention to detail REQUIRED and motivated to excel at tasks provided
- Willing and able to learn at a fast pace and adapt easily to change
- Able to handle the pressure well and multi-task as needed to complete jobs by the end of the day
- Able to work independently or with the team, with little to no supervision
- Reliable, responsive, friendly, articulate and professional in person and via phone/email
- Able to understand the full cause and effect of the position to better be able to make choices and navigate scenarios that aren't clear cut
