Cloud Administrator I

Cloud Administrator I

02 Sep 2021
Missouri, Stlouismo, 63106 Stlouismo USA

Cloud Administrator I

Vacancy expired!

Cloud Administrator I

Carries out basic information systems and/or information technology tasks within commercial cloud environments. Implements and troubleshoots cloud-based systems to protect the integrity and availability of infrastructure. Assists cross-functional teams for the deployment and ongoing support of cloud services to both internal stakeholders and clients. Participates in the system and storage design and implements configurations to meet program and customer needs.

Job Responsibilities

  • Provides direct support to cloud operational environments on a day-to-day basis including the software installation, configuration, upgrades, security patches and planned maintenance as required

  • Installs or coordinates installation of patches and releases on development, test, pre-production systems

  • Assists in basic analysis including planning, designing, and evaluating a variety of information technology tools.

  • Monitors, diagnoses, and resolves complex problems and performs analysis in relation to cloud operations in the cloud environment

  • Troubleshoots and resolves basic problems in an efficient manner while adhering to proper escalation and change control procedures

  • Performs first-level incident response and assures services resolution for cloud systems

  • Assists in root cause analysis, diagnostics, and monitoring on various production systems

  • Effectively creates and maintains relevant cloud systems documentation and user guides

  • Monitors the status and performance of backup and/or storage systems and configures monitoring systems

  • Interacts with external technology vendors and internal teams to troubleshoot issues and implement solutions

  • Apply scripting methodologies to automate IT administrative related tasks

  • Responds timely to user requests for permission changes, file restores, virtual machine restores, new storage, and expansion requests.

Minimum Qualifications

  • 1-2 years of experience in working with infrastructures and 1-2 years of experience with AWS or Azure cloud platforms.

  • Associate degree in Computer Science, Information Systems Management, or related field; Bachelor's Degree preferred

Preferred Qualifications

  • Practitioner level cloud certification such as AWS-CCP (AWS) and MTA (MS Azure) preferred.

  • Clear oral and written communication skills and attention to detail

  • Experience with ServiceNow

Knowledge, Skills, and Abilities

  • Practical knowledge of Identity Access Management and Shared Security responsibilities

  • Skills working in Linux and Windows environments

  • Cloud command line scripting skills

  • Analytical and problem-solving skills

  • Troubleshooting knowledge to include the areas of storage, backups, server operating systems and networks

  • Documentation skills to include creating and updating detailed environment design, installation, and support documentation

  • Good communication, project & priority management, and collaboration skills

  • Knowledge of information life-cycle management concepts and best practices


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