Description We are currently seeking dynamic individuals to join our team as Front Patient Access Workers. If you're passionate about making a positive impact in healthcare and possess excellent communication skills coupled with a warm and welcoming demeanor, we want to hear from you.Job Description:As a Front Patient Access Worker, you will be an integral part of our team, responsible for patient registration, check-in, wayfinding, and providing exemplary customer service in hospital-based services, particularly in oncology areas. Your primary duties will include:
Registering patients efficiently and accurately.
Assisting patients with the check-in process and providing necessary guidance.
Navigating patients through hospital services, ensuring they reach their destinations comfortably.
Demonstrating strong communication skills and empathy to create a welcoming environment for patients.
Utilizing excellent computer skills to manage patient information and records effectively.
Drawing upon your background in medical office environments to enhance the quality of service provided.
Upholding a positive attitude and demonstrating resilience in a fast-paced healthcare setting.
Emphasizing the importance of attendance and demonstrating reliability in fulfilling scheduled shifts.
Requirements
To excel in this role, you will need:
Exceptional customer-facing skills with a natural ability to communicate effectively and empathize with patients.
A warm and welcoming demeanor, with a focus on providing a positive patient experience.
Proficiency in computer skills, including familiarity with medical office software.
Previous experience in a medical office or similar healthcare setting is preferred.
A strong willingness to learn and adapt quickly to new processes and procedures.
A commitment to punctuality and reliability, understanding the critical importance of attendance in a healthcare environment.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
