Customer Service Agent (Remote Position)

Customer Service Agent (Remote Position)

15 Sep 2024
Nebraska, Lincoln, 68501 Lincoln USA

Customer Service Agent (Remote Position)

To apply, visit www.wordenlevan.com

Worden Levan is seeking Remote Customer Agent to provide excellent customer support on behalf of client companies. Whether you're an experienced professional or seeking flexibility from the traditional 9-5 grind, we offer ideal opportunities. As a Customer Service Representative, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Responsibilities

Communicate with customers via phone, email and chat

Provide knowledgeable answers to questions about product, pricing and availability

Work with internal departments to meet customer's needs

Data entry in various platforms

Requirements:

Must be at least 18 years old

Must pass a skill assessment and background check

At least 1 - 3 years' of relevant work experience

Excellent phone etiquette as well as verbal, written, and interpersonal skills

A computer device

Headset or headphones with a microphone attachment

Strong, stable internet connection

Quiet work area conducive to customer interactions

Onboarding Process:

Please note that onboarding does not guarantee approval. The onboarding process is designed to familiarize you with the position and guide you through the necessary steps. Approval is contingent upon the results of your skill assessment and background check. If you successfully pass these stages, you may proceed; if not, your credentials will be removed from the platform.

Application Process:

To apply, visit www.wordenlevan.com. Upon application, you will be directed to an orientation session that provides a comprehensive overview of the position and addresses any questions you may have. Following the orientation, you will proceed with the registration process, which includes a background check and a skill assessment.

Upon approval, you will be able to select a company to represent and undergo a training period with them. After successful certification, you will have the flexibility to set your own schedule and begin your role as a Customer Service Representative.

Note: This is a 1099 independent contractor position. Once you apply at www.wordenlevan.com you will be directed to orientation, which will give you a general overview of the position and answer all questions. Once finished, you will proceed with registration. A background check and skill assessment will ensue. Once approved, you will choose a company to work for and undergo a training period with them. After certification, you will have the opportunity to select your own schedule and begin earning.

Worden Levan is not accepting applications from the following states: Washington, Oregon, California, Colorado, Illinois, Wisconsin, Minnesota, New York, New Jersey, Pennsylvania, Vermont, Connecticut, Massachusetts, and Maryland.

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