- Conducts outreach by traveling to participant households, emergency shelters, transitional housing, and community locations to engage homeless and 'at risk' participants' families for referrals   - Develops relationships with regional community and faith-based organizations, the local Continuum of Care, housing providers, education providers, offices of Veterans Affairs, shelters, soup kitchens, libraries, law enforcement and other organizations that can be a source of participants                    - Screens and conducts initial eligibility using program guidelines  - Secures and processes participant information during intake and the application process    - Refers ineligible applicants to appropriate programs and services - Conducts personal interviews with eligible participants to assess housing and supportive service needs and other benefit programs in order to prepare Housing Stabilization Plans- Provide services as appropriate  - Provides case management services, develop and monitor housing stability plans, establish community linkages, provide referrals, and determine how resources will be allocated to participants - As appropriate, inspect housing facilities for safety issues, concerns, and inadequacies in security measures  - Requests financial assistance payments from The WorkPlace for housing and supportive service needs for participants. Follow up to ensure timely payment to vendors and delivery of services to participants   - Administers Participant Satisfaction surveys within thirty (30) days of the participant's discharge from the program- Educates landlords in the community about the program and services; provide support to the family and the landlord to promote successful tenancy       - Uses appropriate program data systems to screen applicants for State entitlements   - Tracks and reports progress and outcomes and measures using the Homeless Management Information System (HMIS) database  - Develops and maintains a list of appropriate affordable housing units specifically designated for families in need of housing   - Reports progress at monthly meetings, continuum of Care (CoC), and Coordinated Access meetings, as appropriate  - Refers veterans to the VA and other agencies for services not provided through the program  - Provide employment counseling services to participants, including arranging assessments, workshop attendance, occupational training decisions, enrollment in training, monitoring, and follow-up as required.  - Develops a mutually agreed upon Employment/Career Plan to identify the participant's short-term and long-term objectives; update the plan as needed- Develops partnerships with employers and with education and training providers to facilitate the delivery of program services and assure positive outcomes for participants   - Maintains applicant/participant confidentiality by securing hard copy files in locked cabinets and electronic records password protected  - Maintains contemporaneous records of specified, relevant participant activities   - Attends relevant professional development training as assigned  - Interprets federal and state laws and regulations as appropriate - Performs other job duties as assigned by supervision 
