Knowledge, Skills and Ability required: (These are needed to perform the work assigned.) Bachelor’s degree in Business Administration, Information Technology/Computer Science or 4 years of related technical and business experience. Experience in database administration, and in working with health related data preferred. Knowledge of database hardware including backup, recovery, operating systems, logical and physical design, infrastructure, storage capacity and data warehousing methods, hardware and software including applications and programming. Common query languages, data mining and storage, data administration and data standardization methods. Establishing database system requirements, analyzing database performance and modifying database configuration to correct problems. Ability to work well within a team environment and have exceptional collaborative skills. Create reports, dashboards and manipulate data in response to customer requirements, and generate complex queries and reports. Experience in providing leadership to coordinate work efforts, make assignments, monitor and report on work progress, and mentor staff.
PagerDuty is looking for a strategic driven analyst to correlate goals to key performance indicators (KPIs), ensure tracking is set up to report and analyze, set up automated Tableau dashboards, run experimentation and a/b tests, and provide collaborative insights to internal stakeholders for performance reporting and optimization.
