LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.Join us to transform the way the world works.This role will be based in our Omaha or Chicago office. At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what is best for you and when it is important for your team to be together. Acquisition & Engagement is searching for a Vendor Operations Manager to join our team. In this role you will partner with our vendor-based A&E reps(Acquisition & Engagement) to educate and persuade new customers to embrace LinkedIn’s different platform capabilities. The Vendor Operations Manager will help us penetrate multiple markets through onboarding new A&E agents and/or expanding successful ongoing relationships with existing A&E vendors. Responsibilities :
Understands the A&E Business and proactively identifies opportunities and partnerships to improve business performance.
Comfortable dealing with ambiguity independently and driving creative problem solving, leaning on leadership as appropriate for decision making.
Champions LinkedIn Culture & Values, inspiring their own team and partners.
Communicate program key messages, recommendations, and performance insights internally/externally.
Develops strong trusted relationships with business partners involved in program.
Partners with Shared Services, Vendors and A&E leadership to ensure consistent performance by developing and enforcing business/operational structure and workflows.
Support ongoing continuous vendor performance improvement initiatives and innovation experiments.
Recognized as an experienced subject matter expert and the go to person for peers and business partners on all training, operations, and quality.
Maintain base level knowledge of our products, including competitive and industry dynamics.
Demonstrate ability to consistently use data and evidence to make timely recommendations in ambiguous situations
Partner with Shared Services and/or Vendor team in partnership with leadership on statement of work expectations and support program renewal decisions.
Design and maintain vendor training plan, associated resources & onboarding milestones.
Deliver training to all major waves and work with Team leads/vendor trainer for future and one-off trainings.
Implement sales and quality coaching standards; partner with vendor team to ensure continuous adoption.
Partner with Planning and Performance partner to develop quarterly metrics.
Implement and maintain standards related to lead routing and SFDC Flows.
Partners with shared services and leadership to ensure consistent performance by developing and enforcing business/operational structure and workflows.
Support scaling new processes and initiatives relevant for entire lines of business across FTE as needed.
Basic Qualifications:
Bachelor's degree or equivalent practical experience
2+ years of experience in process improvement or operations management
2+ years of experience in Sales
Experience in Internet or tech related industries
Preferred Qualifications:
2+ years of experience vendor management experience.
Organizational and project/program management capabilities, including the ability to manage multiple tasks with shifting priorities and varying deadlines.
Experience implementing a vendor operation from scratch.
Problem-solving, critical thinking, and analytical skills and experience in applying project management tools.
Experience creating vendor contracts, SOWs, etc.
Experience in financial planning and payment management
Strong leadership and communication when working with stakeholders
Suggested Skills:
Program/Project Management
Sales
Vendor Management
LinkedIn is committed to fair and equitable compensation practices.The pay range for this role is $82,000 to $126,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits . Equal Opportunity StatementLinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement2020 - Signed.pdf (https://legal.linkedin.com/content/dam/legal/LinkedInEEOStatement2020.pdf) .Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf andhttps://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf for more information.LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
Documents in alternate formats or read aloud to you
Having interviews in an accessible location
Being accompanied by a service dog
Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
