Job Summary
Performs a variety of administrative tasks to support all departments of the company. Primary telephone contact for all customer interactions including answering calls, service calls, sales appointments, mailing customers information, and following up with customers on a variety of issues. Coordinates work flow of all appropriate paperwork and phone calls regarding sales estimates. Supports the management and mission of the company.
Essential Job Functions:
Represents the company through primarily inbound telephone customer contact. Answers calls, sets service and sales appointments, and follows up with customers on a variety of issues/concerns. Keeps customer records and files current and updated.
Directly responsible for the customer experience by keeping customer records and files current and updated, as well as sends customers information about the company and/or services performed.
Knowledge of customer service principles and practices
Skill in verbal and written communication
Ability to handle a variety of tasks
Ability to perform accurate data entry
Possess talent and personal traits, including the following: Integrity, Self-Management, Decision Making, Teamwork, Problem-solving
Schedule: M-Thur 7am-4pm
Paid Holidays
Paid Vacation
Health Insurance
Dental Insurance
Retirement Match up to 3%
call john 402-740-1569
