Looking for new agents for my virtual call center! Remote position, Flexible hours, Certified Training.
Responsibilities include:
- provide excellent customer service and support via email, phone, and live chat.
- Address customer inquiries, product information, and order status with professionalism and empathy.
- Utilize training resources provided by worldwide companies to effectively assist customers.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to resolve customer issues and escalations.
- Stay informed about product updates, promotions, and company policies.
- Demonstrate a positive attitude and empathy while understanding and addressing customer concerns.
Qualifications:
- No prior experience necessary; comprehensive training will be provided.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage your own schedule.
- Reliable internet connection and suitable workspace for remote work.
- Proper headset materials for clear communication with customers.
- Positive attitude, kindness, and understanding toward customers' concerns.
To apply, email us!
