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Description
Explaining intricate technical information to the non-technical user is an essential skill for this position. This is a great job for a driven individual who is most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role with a company in the Credit Agencies - Personal CU industry that may be the position for you, if that sounds like you. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst role is long-term temporary in nature and is based in the Carson City, Nevada, area.
Major responsibilities
- Settle computer problems, and offer suggestions on appropriate action/solutions
- Offer computer desktop support in accordance with established policies and procedures
- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
- Create records of daily data communication transactions, issues and remedial actions taken or installation activities
- Arrange hardware repairs with the appropriate vendors
- Be in contact regularly and effectively with ticket submitters
- Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Requirements
- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
- Command of Comptia A+
- Comprehensive knowledge of Active Directory
- Strong familiarity with Microsoft Office
- Desktop support or related experience
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.
Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).
