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“We enable greatness in people and organizations everywhere. ”FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass , which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.To learn more, visit franklincovey.com .Title: VP of Revenue OperationsDivision & Department: Enterprise SalesStatus: Full-Time ExemptReports to: Chief Revenue OfficerLocation: Remote – Anywhere in the contiguous USJob SummaryThe VP of Revenue Operations will be responsible for managing the processes, administration, technology, and strategy for enabling the sales team to perform at maximum effectiveness. The leader will collaborate closely with Sales, Marketing, Finance, and Customer Success teams to drive revenue growth, streamline processes, and ensure alignment across departments, designing the systems to optimize growth.The successful candidate will have a proven track record of providing insights into the measurable behaviors that lead to new logo acquisition, subscription renewal and expansion, and the lead generation, sales forecasting, pipeline management, and tech stack that support revenue growth. As the Head of Revenue Operations, you’ll play a critical role in driving FranklinCovey’s revenue growth and operational excellence across multiple channels and international markets. Reporting directory to the Chief Revenue Officer, you will ensure that our client facing teams are strategically aligned and equipped with the best tools and running the best processes to maximize performance.Essential Job Functions
Collaborate directly with Revenue team, Marketing, and Finance to determine strategy, design and deliver enablement programs, implement reporting processes for the analysis of performance metrics, and influence alignment of all revenue operations.
Drive continuous improvement by defining standard operating cadences within forecast calls, key metric reviews, and quarterly business reviews.
Provide strategic leadership to design and administer all sales processes, policies, and programs to drive sales effectiveness and productivity
Design and document the standards and rules of engagement that direct how FranklinCovey’s sales staff engage with the client and each other
Build territory management, prospect processing, and sales reporting capabilities to optimize sales performance; collaborating with leadership to establish revenue targets and key performance indicators (KPIs)
Develop dashboards and reports to provide insights into key revenue metrics and performance indicators. Work with stakeholders to interpret data and implement strategies for improvement.
Relentlessly analyze the business and proactively offer insights and recommendations to the sales and executive leadership team
Design and implement sales compensation plans that align with company objectives, motivate sales staff, and drive productive behavior
Attract, coach, develop, and retain a high-performing team
Collaborate with sales leaders to design sales training programs to optimize individual and team performance
Evaluate, implement, and manage revenue-related technologies, including CRM systems, marketing automation platforms, and sales enablement tools.
Design, evaluate, and implement technology and programs to improve sales productivity
Implement best practices and standardized processes to enhance efficiency and effectiveness. Continuously monitor and refine processes to adapt to evolving market dynamics and organizational needs.
Work with leaders from Marketing, Product Management, Engineering, Analytics, Finance, and Legal departments to develop optimal sales enablement system.
Foster a culture of accountability, collaboration, and continuous learning within the revenue operations function.
Basic Qualifications
10+ years of progressive leadership experience managing the Sales/Revenue Operations function in the technology, consulting or business strategy industries.
Bachelor's or advanced degree in business administration, finance, marketing, or a directly related field.
Preferred Skills & Experience
Master’s of Business Administration or related field.
Experience with revenue-related technologies, such as CRM systems, marketing automation platforms, and sales analytics tools.
Exceptional people leader: acquire, develop, and retain top industry talent to perform beyond expectations.
Strong strategic, analytical ability and intellectual curiosity to drive performance improvement and solve business challenges with a focus on driving revenue growth, efficiency, and scalability.
Change management leadership and ability to administer process improvements in large-scale operations.
Cross-functional collaboration and influence ability at the top levels of an organization
Ability to thrive in a dynamic, evolving environment and manage multiple priorities effectively.
For location-specific compensation:California - Anticipated compensation for this position is $150-200k base salary plus variable pay for a total target compensation of $300-350k. Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.Colorado - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EecQ2nzavHZPuXm9waqFaCEBXw95N7usC3R3WAXGmT7iog?e=hlXheaHawaii - Not hiring in this locationIllinois - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EecQ2nzavHZPuXm9waqFaCEBXw95N7usC3R3WAXGmT7iog?e=ngiF78Maryland - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EecQ2nzavHZPuXm9waqFaCEBXw95N7usC3R3WAXGmT7iog?e=bvhWNVMinnesota -New Jersey - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EecQ2nzavHZPuXm9waqFaCEBXw95N7usC3R3WAXGmT7iog?e=YgOuyONew York - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EecQ2nzavHZPuXm9waqFaCEBXw95N7usC3R3WAXGmT7iog?e=N1BhdxVermont - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EecQ2nzavHZPuXm9waqFaCEBXw95N7usC3R3WAXGmT7iog?e=BaP0tTWashington - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EecQ2nzavHZPuXm9waqFaCEBXw95N7usC3R3WAXGmT7iog?e=c7V81BWashington D.C. - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EecQ2nzavHZPuXm9waqFaCEBXw95N7usC3R3WAXGmT7iog?e=0DGbjBBenefits for this position include medical, dental, and vision insurance, HSA, employee stock purchasing plan, 401(k), PTO, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.#LI-Remote#LI-AT1Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date, but the posting may close at any time after the specified duration.Employer InformationPlease visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit https://franklincoveybenefits.com/enroll/ .For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/ .FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Notice and Pay Transparency Nondiscrimination Provision.Direct Reasonable Accommodation requests toaccommodations@franklincovey.com.For our Privacy Policy, please visit https://www.franklincovey.com/privacy (https://sites.google.com/franklincovey.com/equal-employment-opportunity/adaraptnp) .
