Express Employment Professionals is looking for a Logistics Specialist for Professional Automotive Relocation company.
This position will start as remote and move to onsite once company has established new location.
Pay starting at $18/hr. and up DOE
Schedule: Mon-Fri, 8am-5pm.
DUTIES INCLUDE:
Manage execution of customer orders
Timely coordinate and schedule pickup and delivery of customer vehicles while ensuring customer instructions are precisely followed.
Ensure orders are efficiently executed through “linking” of multiple orders.
Oversee accurate and timely completion of additional services including but not limited to vehicle detailing, titling/registration, and vehicle placement into storage.
Communicate timely by email, telephone and CRM with staff, ICs and pickup and delivery contacts, escalating issues to management as appropriate.
Update CRM activities promptly and maintain accurate data after each telephone call and email communique to also include uploading photos and scanned documents.
Manage daily the storage vehicle facility location - numbers of vehicles in and out of the storage facility to customers, detail shops and repair shops using VIN and order verifications.
Checking vehicle in and out.
Reviewing vehicles and noting damage & issues.
Taking inventory of any items left in vehicle.
Moving vehicles in and out of lot.
Bring vehicles into secure lot when Drivers drop them off.
Bring vehicles out of lot and have them stage for Drivers to pick up.
Accounting for all cars on the lot.
Ensuring vehicles are starting and communicating issue to our HQ to have them address before they are reactivated.
ORGANIZATIONAL COMPETENCIES
Adhere to organizational goals and objectives
Demonstrate open, effective communication and teamwork
Customer focus
Act with integrity and professionalism
Work to maintain quality standards
Balance client requirements with company policies and operational procedures
JOB COMPETENCIES
Ability to learn and utilize all company systems and equipment and any updates/upgrades.
Provide outstanding customer service and up to date information to keep customers informed of developments
Monitor and manage team dashboard and complete tasks to keep orders moving
Demonstrate the ability to manage time effectively and follow through to completion
Respond and act confidently, assertively, and decisively while taking responsibility and accountability for position requirements
Possess and demonstrate professionalism, honesty, trustworthiness, respect, courtesy, patience, flexibility, cultural awareness, and a sound work ethic.
EDUCATION:
High School Diploma or equivalent
Minimum Experience: 0-2 years logistics experience focused on the movement of inventory from point of origin to destination or a related discipline.
SKILLS:
Proficient in MS Office & CRM
Data processing
Communication Skills
Time-Management
Teamwork
Attention to detail and problem-solving skills
Making/Taking phone calls
Schedule appointments
Checking accuracy of Invoices
Sending and Receiving Correspondence
Additional Requirements:
· Valid Driver’s License
· Clean Driving record
· Must be able to park vehicle into tight spot.
· Must successfully pass a criminal and credit background check.
Technical Requirements During Temporary Remote Schedule:
· Desktop or Lap Top Computer (No iPad or Chromebook)
· Windows 10 (or greater)
· Memory – 16 gb (or greater)
· Hard Drive – 250 gigs (or greater)
· Web Cam
· Speakers
· Printer and Scanner
For more information, call/text us at 702-381-9810 or apply online at www.expresspros.com/lasvegascentralnv
Express Employment is an Equal Opportunity Employer offering benefits from the first day of employment, including medical, vision, dental, life insurance, 401(k), referral bonuses, and direct deposit.
