Medical Customer Service Representative

Medical Customer Service Representative

08 Oct 2024
Nevada, Las vegas, 89101 Las vegas USA

Medical Customer Service Representative

Hiring ASAP and paid training! Serious inquires only please! for immediate consideration please email resume to Miguel@TCRcollects.com

Job Summary:

We are seeking a dynamic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. This role requires strong communication skills, attention to detail, and a passion for helping others.

Responsibilities:

- Handle incoming customer inquiries via phone, email, and chat

- Provide accurate information about products and services

- Assist customers with order placement and product-related questions

- Resolve customer complaints in a professional manner

- Perform data entry tasks accurately and efficiently

- Conduct outbound calling to follow up on customer inquiries

- Collaborate with the sales team to meet customer needs

Requirements:

- Excellent communication skills in English (Bilingual a plus)

- Ability to analyze customer needs and provide appropriate solutions

- Proficient in data entry and CRM software

- Strong multitasking abilities in a fast-paced environment

- Prior experience in customer service or related field is a plus

- Multilingual capabilities are advantageous

Join our team as a Customer Service Representative and embark on a rewarding career where you can make a difference in customers' lives. Apply now to be part of our dedicated team!

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Experience:

Call center: 2 year (Required)

Customer service: 2 year (Required)

Medical collection: 2 year (Preferred)

Las Vegas, NV 89117

Work Location: In person

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