Terrace Pointe Café serves breakfast, brunch, and lunch in a bright setting overlooking Encore's resort pool and gardens. The menu pairs longtime guest favorites—including Wynn's Buttermilk Pancakes, Croissant French Toast, Chicken & Waffles, and Avocado Toast—with fresh salads, sandwiches, poke bowls, and seasonal specialties. Whether you're starting the day with breakfast on the patio or enjoying a leisurely lunch, Terrace Pointe Café offers approachable classics prepared with quality ingredients and thoughtful touches.As the Restaurant Assistant General Manager, you will support daily operations and lead the front-of-house team alongside the General Manager, ensuring exceptional dining experiences for our guests while maximizing profitability and efficiency.Lead and manage daily restaurant operations, including labor expense, inventory control, and guest service standards to meet financial targetsAssist the General Manager with the development of strategies to increase revenue, profitability, and guest satisfactionEnsure compliance with health department standards and food safety regulationsHandle guest complaints and resolve conflicts promptly and professionallyUnderstand and implement all programs, procedures, standards, specifications, guidelines and training protocolsSupervisor and support a team of food and beverage personnel including hiring, scheduling, assigning work, reviewing performance, and employee engagementCollaborate with culinary team to ensure a seamless service experience between kitchen and dining roomManage the restaurant’s employee relations and human resources agendas while understanding the language within the collective bargaining agreement (CBA)Other job duties as assigned
