Customer Service Assistant

Customer Service Assistant

17 Jan 2025
Nevada, Las vegas, 89101 Las vegas USA

Customer Service Assistant

Position Title: Customer Service Assistant

Department: Customer Support

Location: Las Vegas, NV

Employment Type: Full-TimeJob Summary:We are seeking a dedicated and personable Customer Service Assistant to join our team. In this role, you will be the first point of contact for our customers, ensuring they receive exceptional support and assistance. Your primary focus will be addressing customer inquiries, resolving issues, and providing product or service information to foster trust and satisfaction.Key Responsibilities:Customer Interaction:Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.Provide accurate information about products, services, and company policies.Issue Resolution:Identify and troubleshoot customer issues, escalating complex problems to the appropriate department when necessary.Ensure timely follow-up to resolve customer concerns effectively.Feedback and Improvement:Gather customer feedback and share insights with the team to improve products and services.Stay up-to-date with company offerings, updates, and policies to provide accurate assistance.Collaboration:Work closely with team members and other departments to ensure seamless customer experiences.Participate in training sessions and team meetings to enhance knowledge and performance.

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Job Details

  • ID
    JC53292657
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    Alphabe Insight Inc
  • Date
    2025-01-17
  • Deadline
    2025-03-18
  • Category

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