Job SummaryWe are seeking a friendly and motivated Customer Service Representative to assist customers, answer questions, and provide professional support throughout the customer experience. This role is ideal for individuals who enjoy helping people, solving routine concerns, and building positive customer relationships.ResponsibilitiesWelcome customers and provide friendly, professional assistance.Answer questions regarding products, services, and company offerings.Recommend products or solutions based on customer needs.Address routine customer questions and concerns.Support customer follow-ups and relationship-building activities.Identify opportunities to support customer satisfaction and retention.Maintain accurate records of customer interactions and follow-up activities.Communicate customer feedback and questions to appropriate team members.Support customer engagement and promotional initiatives.Assist with customer acquisition and sales opportunities when appropriate.Collaborate with team members to achieve customer service goals.Participate in ongoing training and professional development. BenefitsPaid trainingCareer advancement opportunitiesProfessional development programsSupportive team environmentHands-on customer service experiencePerformance-based growth opportunitiesEmployee recognition programsOngoing mentorship and coaching
