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Building Blocks for Business is a Benefit Enrollment Firm and Voluntary Benefits Broker designed to help streamline HR administrative tasks for companies, no matter the size. Our customizable online virtual agent-assisted Benefits Administration System streamlines administrative paperwork to increase HR and company efficiency, in addition to having access to a highly intelligent HRIS and Onboarding System functionality. We are excited to add to our team a Data Administrator (DA). In this role the (DA) will perform the setup, configuration, customization and installation of the system(s) the client selected. The DA takes the lead to request and collect data, documents and other information and create specifications that describe how the system will be implemented for the client. Data Administrator will follow established procedures to format, import client data, test and modify the Data(s) to ensure the appropriate software reflects the clients benefits, rates and employee information accurately.Expected Outcomes Delivered by 6 weeks:Complete and pass all carrier and vendor training/tests.
Work in Agency Management System Workzone keeping all tasks and events current
Responsible to ensure your work ethic and written correspondence is conducted with the BBforB standards.
Manages multiple detailed responsibilities simultaneously, under pressure and is flexible to changing priorities, anticipating needs and acting upon those needs.
Understand the timeline for the Data build based off the scheduling calendar and/or the needs of the client.
Skills/Activities to Deliver Outcomes:Arrive at your workstation ready to work at your designated start time.
Build all required Data(s) with accurate information.
Send Implementation Guidelines ? Track & Follow-up the process of the implementation.
Build the Data and create and send the enrollment guide at least 72 business hours in advance of enrollment time for new accounts and open enrollments. Backup for new hires and any other mid-year employee enrollments.
Pull and send deductions/elections and any other required carrier and vendor reporting following new accounts and open enrollments. Back-up for new hire?s
Create, manage, update, and complete tasks in the Agency Management System
Correspond and actively communicate with carriers, vendors, customers, brokers and peer
Operate within enrollment compliance guidelines.
Record all communication in Agency Management System. The notes should be thorough so that anyone who reads the notes clearly understands what took place
Data Administrator Responsibilities:Properly educate brokers and clients on the software service(s) chosen.
Data extraction and manipulation of various enrollment software configurations
Answer questions related to the software service(s) offered by BBforB as needed
Participate in mandatory training relating to BBforB software providers and Partnered Relationships with BBforB.
Performs other duties as assigned
Read and retain knowledge of carriers and vendors offered through BBforB. Includes but is not limited to products, websites, limitations, and being able to answer questions when working with carriers, vendors, brokers, and clients while being good stewards of BBforB
Expected Outcomes monitored weekly:Workzone is consistently less than 10% past due
All software configurations and enrollment guides are completed within at least 72 business hours of groups enrollment or within specified timeframe.
All service implementation tasks are followed-up within 24 to 48 business hours and prepared within 72 hours of enrollment or specified timeframe.
Role based competencies:Appreciates and likes standardized controls and policies
Likes specialized assignments or work
Enjoys a stable, predictable environment with steady work follow
Willing to pitch in and complete the task
Accurate fact finder
Learns quickly
Very patient in working with a wide variety of people
Critical thinking and problem solving ability
Seeks performance feedback from his/her manager and from others with whom he/she interacts on the job
Takes initiative
Takes time to communicate verbally, email or in person information completely and effectively
Excellent customer service
Follows through on commitments
Attention to detail
Work ethic is impeccable
Qualifications: 2 years? experience in software implementation and data extraction and manipulation is required
Insurance License a plus
Supplemental, Health and/or Ancillary Benefits background a plus