ResponsibilitiesEnsure all facility safety rules and regulations are followed and all violations are reported immediatelyPromote good housekeeping of the facility and adherence to the 5s programAssist in driving the facility Safety audits, Zone walks and Quality audit programsPerform all technical job duties which include releasing/providing daily work to the shipping associates to complete orders efficiently in the EWM system.Run reports to maintain all orders current for the distribution center to meet KPI metricsEnsure compliance of handling special identified customer processing requestsLiaison with Transportation and Customer Service advising them of requested information or errors.Schedule outbound trailers to include all routing for all customer needs domestic and internationalTrack and ensure completion of all orders once they come to the shipping areaPartner with Coordinators to address all piles in the shipping area in a timely mannerUpdate all tracking logs, boards, audits, emails, and checklists dailyAssist in the accurate processing of all paperwork (including BOLs) for US and International customer ordersTake action on processing incomplete ordersEnsure proper flow of the shipping department, this includes the small parcel area, non con area, LTL lines, sortation loop, and packing areaAssist department Coordinators toward analyzing and detecting problems and work toward their ultimate solutionAssist on the following when needed- ASN process, wrapping and loading of pallets, flexible hours to cover if required.  Perform all other duties as assigned QualificationsHigh School Graduate or General Education Degree (GED) and one to two years related warehouse experienceExcellent written and verbal communication skills and ability to deal with all levels of staff, customers, suppliers, and operationsAbility to prioritize and achieve objectives in a fast-paced environment.High degree of credibilityDemonstrated success handling multiple priorities and multi-taskingProficient in Microsoft Office programs (Outlook, Word, Excel)Ability to influence others to perform their jobs effectively and to be responsible for making decisionsAbility to use thinking and reasoning to problem solveAbility to utilize the available time to organize and complete work within given deadlines
